I sold a domain last year, and recently got a letter in the postal mail warning me that it was about to expire (wasnt even registered with the people who contacted me, blah spammers). Anyways. It was for a domain that i had sold last year and pushed to the users account. Afte ri got the letter i did a whois search on it, and surely enough he still has my name, addy, phone number and everything listed as contact info. This sucks even more because i prefer private whois, and the domain whois was protected while i owned it, which is very annoying. Is there anyway to go about getting my contact info removed? Does anyone know? Does the registrar HAVE to remove it if i contact them?
You can report it to the registar as they are required to keep up to date records by law. However, I don't think they will likely do much about it. Contact the registar in question an be firm, all you can do is hope for the best. Unless you have the money and time to go some drawn out legal process that probably isn't worth it.
I've got the same issue myself - except that Netfirms has a habit of actually "billing" the past owners. I've received several phone calls of my "debt" to them for a renewal fee after I've sold the domain. I usually just shrug it off, most registrars won't take the time to investigate. After all, how can they be certain you telling the truth?
good thing im with namecheap. Great registrar. i contacted them and they said the contacted the account holder, and they have 5 days to reply and update the info. Dunno what happens after that.
its not the only way. Namecheap can actually remove the domain from their account, any registrar can for invalid contact data. I already tried contacting them before i even contacted namecheap, and they never replied. Would suck if they lost this domain because they paid a couple hundred for it.