Accepting"control" your new isn't really possible , because of social networking. Whether you are at the dialog or not, folks will speak about you on the web, also there isn't any way that you"restrain" exactly what they state. However, what you could do is combine in those conversations, also sway them by being part of those. By negative reviews about Yelp to customer complaints about Twitter, the best way to influence your viewer's understanding of your company is to take part in the talks and steer them into a way you are pleased with.
Helping brands with different aspects of their social media marketing strategy by deploying result-driven services around social strategy, content production, community management, paid social advertising, influencer marketing, & more.
There are multiple ways you can use social media marketing to enhance your online presence and brand reputation. For example, you can use polls to conduct research about your brand's image, the idea is to accept the negative reviews, not shun them. Use SMM to improve your brand reputation by turning negative experiences into positive ones.