I found a problem with buyer in DP, that he paid to my paypal account but a few hours later, he file a dispute to claim his money back. Could anybody guide me the way to sell my ebooks or product online safely and buyer can not file a dispute to claim his money? I see one guy said i need to encrypt the code but i dont knw what to do and how to start! could anybody guide me from start to finish?
A lot of people think eBook business is as easy as selling it, and that's it. As with any business, you need to offer sufficient customer service to resolve any issues that your buyer might bring up. For starters, try encouraging your clients to contact you in case they have problems using or reading your guide. Then resolve these issues for them quickly. You'll reduce your refund rate AND build a good name for yourself if you want to upsell something to them later. Best Regards, vip-ip.
of course, my service is good but the my client is bad. When he got my goods and claim back the money and run a way. This is a bad act and i mostly met this kind of buyers and i just need nice tips to deal this problem smoothly.
Did you author your guide, or did someone else write it for you? Because to be completely honest with you (and I mean no offense to you personally whatsoever), after reading the two posts that you made in this thread, I can tell that the quality of your English writing isn't enough for a solid eBook. Perhaps you charged a solid-ebook price for a not-so-solid ebook? Best Regards, vip-ip.