One of my hosts (an unknown company) is usually reliable with a super-fast server. Right now FTP is working, and www access is 100% down. A few minutes ago both were down. How is it possible to connect with the FTP 'ports' and not be able to browse the www url's?? Thanks
If it's a Linux based web host, FTP and web are served by two different programs. Perhaps the web server hasn't been restarted yet? Cryo.
There's many reasons why Apache could fail whilst the filesystem and FTP still work. Like Cryogenius said, they're run by different programs. An incorrect htaccess file for instance can cause a 500 server error but not affect FTP at all. Or your log file has filled the hard disk and can't be written to anymore; Apache will fail but most other things will live on.
Yeah, usually WWW is related to Apache webserver, and ftp to proftpd or pureftpd, depending on what your host uses.So if one goes down, doesn`t necesarily mean both have to go down.