hosting providers suspended my account any one help?

Discussion in 'Site & Server Administration' started by malu_vashi, Apr 24, 2011.

  1. #1
    hostgator give me mail :

    my has come to our attention that there is a large amount of copyrighted material inside or linked from your account. As this is a violation of both copyright law and our terms of service, your account has been suspended.

    i have forum & i show most of all forum have copyrighted material in post their account not been suspended?

    now i am not able to longing in my forum not longing in my H.G cpanel,

    thay not reply my mail i sand him 3 hour leter,

    any one help
     
    malu_vashi, Apr 24, 2011 IP
  2. PaulSch

    PaulSch Active Member

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    #2
    Try contacting them via Live Chat and ask exactly what material is violating their TOS and remove it
     
    PaulSch, Apr 24, 2011 IP
  3. VinCme

    VinCme Well-Known Member

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    #3
    Is Hostgator informed you in advance about this? or simply suspend without any prior notification?
     
    VinCme, Apr 24, 2011 IP
  4. malu_vashi

    malu_vashi Peon

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    #4
    they suspend my account without any prior notification,
    now i am not able to loing in my side, i have no detabes backup ofr my side,
    i want to chang my hosting compny,
    any one help how can i do?
     
    malu_vashi, Apr 24, 2011 IP
  5. MH-Stefan

    MH-Stefan Active Member

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    #5
    Email them back and ask what content is violating their TOS. They should be able to unsuspend your account if you remove the content immediately.
    I don't think you should switch hosts if the concerning content actually violates a copyright. Any hosting company would probably do the same thing in order to avoid further legal action. Try to resolve this issue and stay with them if you're overall satisfied.
     
    MH-Stefan, Apr 24, 2011 IP
  6. saqib889

    saqib889 Peon

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    #6
    Hey, they are located in US, and have very strict rules, if you continue with them, you must be in problems.

    find your self some offshore host.
     
    saqib889, Apr 25, 2011 IP
  7. malu_vashi

    malu_vashi Peon

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    #7
    they suspend my account 2nd time in week,
    i show most of 99% forum has copyright materials like video, movie they face same problem?
    give me some host name where i run my adult forum
     
    malu_vashi, Apr 26, 2011 IP
  8. MH-Stefan

    MH-Stefan Active Member

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    #8
    No wonder they've suspended your account. Based on the content of your forum, you're lucky that they haven't terminated your account this time.
    While I can't recommend an adult host, next time you should read the TOS (Terms of Service) and see if your content is adequate. If it isn't, you're just asking for trouble.
     
    MH-Stefan, Apr 27, 2011 IP