Selling HostHOP.com - Specializing in gigabit VPS hosting, including Windows and Linux/*NIX.

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  1. #1
    [​IMG]

    Come visit us at HostHOP.com!

    We are a premium bandwidth host specializing in VPS hosting, dedicated servers and colocation. Our goal is to create long-term, mutually beneficial relationships with our clients, and to provide a superior level of service to you and your enterprise. We are NOT a high-volume hosting company, and you are NOT just a number! Because we are a small, privately-owned corporation, we can provide more flexibility and better cater to your individual needs than many of the larger hosting companies.

    We also provide a full 1-Gigabit port to EVERY server/node!

    All of our hardware is enterprise-grade and fully redundant, providing N+1 redundancy all the way! Security and reliability are our top priorities (other than customer satisfaction, of course), which is why you won't find anything but Cisco switches/routers in our network.

    For this same reason, we also provide protection from our managed firewalls for all our clients at no additional charge. Customers with special access requirements may simply open a support ticket to have custom ports forwarded to their IP(s).

    Tour our facilities by clicking here.

    We offer a 15-day money-back guarantee with no questions asked.

    Since this is our first ad on Digital Point we are offering a great discount to our great products, so you can see why 8 out of 10 customers have been with us for over 2 years.

    Digital Point Members Coupon SAVE20FORLIFEDP (20% off all of our VPS plans for life, any size any payment term.)

    Our most popular Windows (Hyper-V) VPS plans:

    (See all available Windows Hyper-V operating system choices at the bottom of this page)

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    Windows Hyper-V Mini (Hyper Mini III)
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    Monthly Price: $20.00/month (16.00/month - With Coupon)
    Yearly Price: $180.00/year (Thats 144.00 a Year! - With Coupon)
    Setup Fee: FREE!
    Disk Space: 20 GB
    Memory (RAM): 512 MB
    Monthly Transfer: 500 GB (800 GB! - Free 300GB for life)
    CPU Cores: 1
    ---------------------------------------------------------------------------------
    Click Here to Order!
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    Windows Hyper-V Starter (Hyper I)
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    Monthly Price: $35.00/month (28.00/month - With Coupon)
    Yearly Price: $300.00/year (Thats 240.00 a Year! - With Coupon)
    Setup Fee: FREE!
    Disk Space: 40 GB
    Memory (RAM): 1024 MB (1 GB)
    Monthly Transfer: 900 GB (1200 GB! - Free 300GB for life)
    CPU Cores: 1
    ---------------------------------------------------------------------------------
    Click Here to Order!
    ---------------------------------------------------------------------------------

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    Windows Hyper-V Expert (Hyper IV)
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    Dubbed the "Virtual Dedicated Server," this quad-core VPS will blow you away!
    Monthly Price: $120.00/month (96.00/month - With Coupon)
    Yearly Price: $1320.00/year (Thats 1056.00 a Year! - With Coupon)
    Setup Fee: FREE!
    Disk Space: 160 GB
    Memory (RAM): 4096 MB (4 GB)
    Monthly Transfer: 2700 GB (3000 GB! - Free 300GB for life)
    CPU Cores: 4
    ---------------------------------------------------------------------------------
    Click Here to Order!
    ---------------------------------------------------------------------------------


    Click here to compare all of our standard Windows Hyper-V VPS plans


    Click here to compare all of our mini Windows Hyper-V VPS plans


    ---------------------------------------------------------------------------------

    Our most popular Linux Xen VPS plans:

    (See all available Xen (HVM and PV) operating system choices on this page)

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    Linux Xen Mini (Xen Mini III)
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    Monthly Price: $15.00/month (12.00/month - With Coupon)
    Yearly Price: $120.00/year (Thats 96.00 a Year! - With Coupon)
    Setup Fee: FREE!
    Disk Space: 20 GB
    Memory (RAM): 512 MB
    Swap Space: 1024 MB
    Monthly Transfer: 500 GB (800 GB! - Free 300GB for life)
    CPU Cores: 1
    ---------------------------------------------------------------------------------
    Click Here to Order!
    ---------------------------------------------------------------------------------

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    Linux Xen Starter (Xen I)
    ---------------------------------------------------------------------------------
    Monthly Price: $25.00/month (20.00/month - With Coupon)
    Yearly Price: $180.00/year (Thats 144.00 a Year! - With Coupon)
    Setup Fee: FREE!
    Disk Space: 40 GB
    Memory (RAM): 1024 MB (1 GB)
    Swap Space: 2 GB
    Monthly Transfer: 900 GB (1200 GB! - Free 300GB for life)
    CPU Cores: 1
    ---------------------------------------------------------------------------------
    Click Here to Order!
    ---------------------------------------------------------------------------------


    ---------------------------------------------------------------------------------
    Linux Xen Expert (Xen IV)
    ---------------------------------------------------------------------------------
    Monthly Price: $85.00/month (68.00/month - With Coupon)
    Yearly Price: $900.00/year (Thats 720.00 a Year! - With Coupon)
    Setup Fee: FREE!
    Disk Space: 160 GB
    Memory (RAM): 4096 MB (4 GB)
    Swap Space: 8192 GB
    Monthly Transfer: 2700 GB (3000 GB! - Free 300GB for life)
    CPU Cores: 4
    ---------------------------------------------------------------------------------
    Click Here to Order!
    ---------------------------------------------------------------------------------

    Click here to compare all of our Standard Linux Xen VPS plans


    Click here to compare all of our Mini Linux Xen VPS plans

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    We're offering an additional 300 GB of monthly data transfer and FREE setup with any VPS plan, plus now we've sweetened the pot with additional monthly savings for all Digital Point members for the entire life of your account!

    Discounts only apply to new, monthly-paid VPS accounts (any standard or mini Windows Hyper-V or Linux Xen VPS plans).



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    Here is what people are saying about us....

    Carl - 02/16/2011 19:34 - Support Ticket System

    "Rockstar! "

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    Matthew - 02/21/2011 12:44 - Support Ticket System

    "Thank you so much for your great help!! I appreciate your service and yours is one of the best services that I've encountered in the hosting industry!"

    "I greatly appreciate your help! Thank you so much!"

    ---------------------------------------------------------------------------------

    GUANGHUI - 02/21/2011 22:34 - Support Ticket System

    "It works. You guys are just great, way better support than other VPS providers I've tried. Thank you very much. "

    ---------------------------------------------------------------------------------

    Aaron - 02/26/2011 11:11 - Support Ticket System

    "Most excellent!"

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    hosthop, Feb 26, 2011 IP
  2. Luckysacrifice

    Luckysacrifice Peon

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    #2
    Alright guys,

    I took the "Windows Hyper-V Starter (Hyper I)" plan at $28/ month using the coupon code "SAVE20FORLIFEDP" and when i first started with the host (about 1 week) the hosting was going okay and all, I have some serious problems on my other computer which is preventing me from using the VPS as all my server and website files are on that computer, so i kindly asked Hosthop if it would be possible for them to "pause" my account until my computer is resolved, They could have kindly said no, It's not possible, We can't do that sorry, but here is the response i got from them, and this is about the fourth response i have gotten like this from Hosthop

    MY SUPPORT TICKET TO HOST HOP
    
    Hi,
    
    I am having problems with my main computer which is used to connect to my VPS and i have all my server files and website files on that computer, I can't boot past the windows logo and i get a blue screen error, no windows CD.
    
    Can you pause my account until i get the issues resolved? I am hoping that it should take no more then 1 or 2 days to get it resolved, but i will be unable to use the VPS for those days and would appreciate it if you can turn off the VPS and pause the account until i message you, so that i don't lose days that i paid for when I'm not using the VPS
    
    Thanks
    
    Code (markup):
    HOSTHOPS RESPONSE TO MY TICKET
    
    HostHOP.com
    
    Hello,
    
    Seriously, have you lost your mind? We do not turn off and on accounts and not bill when not in use. 1 MORE ticket like this bothering us your terminated!
    
    Your blue screens are not our problem, you have lost your mind I think.
    
    You are self-managed account for the last time. You pay your bill and it is not as used.
    
    Again 1 more ticket like this and you are deleted completely. Understand?
    
    This is getting out of hand.
    
    You have cost us more already to host you that you paid, again 1 MORE TICKET LIKE THIS & DONE FOR GOOD! I will even block you from the network completely. Any site on hosthop is unavailable to you forever.
    
    I have been nice, but this is just to much, you must think we are complete moron or you just don't give a shit! We have better things to do than answer your emails about this kinda stuff.
    
    Kind Regards,
    HostMaster
    Empowered Support!
    
    Code (markup):
    I will let you decide whether or not you want to host with Host hop, but after my experience hosting with them and there threats, I would recommend that you stay far away from this host, I kindly ask for help, and i get awful replies with threats!

    I know that it may have been stupid on my part to ask for them to pause my hosting account and everything, and i may ask stupid questions at time, but i am nice when i ask and i do not reply with threats and everything..

    Let's just say you will be hopping from host-to-host after hosting with Host Hop. :eek:

    I just checked, and before this guy deleted my account, he must have went onto my VPS and checked the config files for my DB and he went on my Cpanel for glacialgaming.com and he deleted all the website files, because i was using the same passwords... I have back up of today because i didn't trust him but this is why you should never host with this guy, He won't even refund me and he checks my personal information on the VPS to get my password? I had a mySQL config file that had the passwords..
     
    Last edited: Mar 5, 2011
    Luckysacrifice, Mar 5, 2011 IP
  3. hosthop

    hosthop Peon

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    #3
    This impatient customer received his precious refund that he acted like a 2 year old to get.

    Refund (Unique Transaction ID # 8AJ90775RU686144H)
    See related 2JH79741204686635
    Sent to: Laurie Ann Buchel
    Email: laurie-anntiques[@]hotmail.[com]

    Note this is what this customer sent to us in Private Message: A Few Days Ago.

    This just goes to show when someone stops taking there medication the results can be damaging to everyone they come in contact with. I am more surprised a forum like this would let a user call people "RACIST" with no proof of such claims.

    I am sure this is a legal issue that we will pursue with the site admins.

    Again client just emailed this to our company email: (Cleaned up for all the kids)

    From: luckysacrifice[@]gmail.[com]

    The problem is really, I am a female so these things would be hard for me to do. Seriously, this guy has lost his mind.
     
    Last edited: Mar 6, 2011
    hosthop, Mar 6, 2011 IP
  4. Luckysacrifice

    Luckysacrifice Peon

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    #4
    You have lost your mind, and your business sucks, You had sent me e-mails and posted on PayPal that you were NOT going to issue a refund.

    The only reason i sent the message saying that everything was solved was because you FIRST sent me a message telling me that you were having a bad day and that you are just use to people who ask for free trials to download files or use the resources and then they don't pay, You were the one to send me the message first because you saw that i started posting on forums the kind of support you give, You are an awful business, with an awful attitude.

    You are racist because you called me a "Cheap jew" when you said that i post Craiglist ads for a living. You are the worse hosting service i have ever seen and i am positive that people will think twice before hosting with you, I suggest that you learn how to do customer support with out being rude to your clients, dumb shit
     
    Luckysacrifice, Mar 6, 2011 IP
  5. hosthop

    hosthop Peon

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    #5
    I never 100% ever called you a "Cheap Jew" that must have been another company you pissed off because I see you have habit of this.

    Those words never cross my mind or my mouth. I have step children that are Jewish.

    You are truly the biggest liar in the world and sick in the head!

    You posted my comment yourself about me stating you post in craigslist for a living: In another thread on this forum. (Search Hosthop.com)

    Here is what I said! As YOU POSTED IT!

    "HostHOP.com

    We understand your fustration being an incompetent fool is not your fault, you were just born that way. We give you are best wishes that one day you will have some common sense.

    To be honest your post means nothing, have you seen your feedback people leave about you, 12% negative how you are an annoying little fool!

    Please post all you can I will just post link to your personal feedback and the viral comment try creating somthing viral that actually creates you some money so you can afford the $1 of downtime that you asked a credit for, u post in craigslist for living (And From your Feedback you are not even good at it). And we know your server admin skills are not your strength you should try something more your speed like window washing.

    Have a nice day. And yes you are terminated for life. Your comments calling us "faggots" is similar to a 3-year old. But I new that when this started. There are many host that will hold your hand for you and show you what to do, but we are self-managed (You do not undesrstand the defination). You belong with fully managed hosting company I am sure you will be client of the year.

    Kind Regards
    HostMaster"

    I did not see "Cheap Jew" said anywhere in my letter! PROOF YOU ARE LIAR!

    Anyone who takes you seriously is as DUMB or DUMBER than you are!

    You just make up stories and it is right here for everyone to see!

    That is the thing about liars they always forget what they said and try to lie more to cover there tracks.

    That is why I Host for fortune 500 companies and you post craigslist ads!
     
    Last edited: Mar 6, 2011
    hosthop, Mar 6, 2011 IP
  6. Luckysacrifice

    Luckysacrifice Peon

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    #6
    Your hosting is garbage, Your website is garbage, Your customer support is garbage and you are garbage, Why don't you stop whining like a little baby?

    You did call me a cheap jew but i filtered that out in the posts because it is so vulgar that i don't need to mention of it you sicko!

    Your hosting is awful, my negative i trader is just from idiots like you who don't know anything about business.

    Hosthop.com is the worse hosting company ever, Awful customer support that doesn't know anything about business, I really hope that anyone who reads this thread and sees your bad attitude with your clients will think twice before hosting with your cheap hosting, I don't post Craiglist ads for a living, I have a much better job then you, All you do is answer support tickets all day and get fat, You are clearly missing a lot of things in life which reflects on your negative attitude towards your clients and that trashes your business, I guess you have no girl friend, no friends, and you stay at home in your moms basement answering support tickets all day.

    I really hope you get your business, and most importantly your life in order, and go back to school maybe you will learn some good business tips and advice.

    I wont waste my time replying to your threads anymore, All you do is type all day so it is your job and you are use to sitting on your ass and doing nothing, I have work to do so i will let you and your awful business slowly crash down as people see how shitty your services truly are..

    One last time, Do not host with Hosthop, they are awful, and there are so many other hosts out there that offer much better hosting, and they are police !! E.G: Serverdeals.org
     
    Luckysacrifice, Mar 6, 2011 IP
  7. hosthop

    hosthop Peon

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    #7
    You seem upset? Seems we gave you everything you asked for including a refund.

    Are you O.K.?

    We wish you the best in the future and hope you find a way to deal with the pain of being a worthless fool.

    You are right we sit around all day answering tickets, so you admit to that also so how could we have such bad support if we answer tickets all day? We answered your 23 stupid questions kindly until you want us to issue $1 credits to your account because you have no idea how to use your home computer either. You should leave server admin work to professionals like us that you send all your stupid questions to.

    Note to other users, we will happily answer questions, but we will not play games with services and refunds & credits because your computer blue screens at home that is a policy for every hosting business.

    Things are customer say: That is why you came back to us 2 TIMES! That is right 2 TIMES for hosting, because we were so awful - NO you came back because our services ROCK and wanted to get some of that and when you found out that we were not going to sit there and play your stupid penny pinching games you got upset. Also because of your lack of knowledge and decided to throw SHIT from your diaper.

    Finally, YOUR LIE "You did call me a cheap jew but i filtered" simply not true, and you know it, why would you have filtered that and you threw in all the other colorful language? People reading this KNOW YOU ARE A LIAR FOR SURE!
    You edited it, my big white, hairy A** (Actually small and cute and hairless) :). Edit your other comments and leave that in truth, but you didn't because it was LIE, LIE, LIE and calling people racist, I think you are the racist one since you make up stories about JEWS.

    "I just want to add that I've had to submit a few tickets because I'm an idiot and this is the best support I've ever seen in any business, period. If anyone has USAA its akin to that level of service. "

    And

    "I agree. This is the fastest service I've ever seen. "

    And

    "Wanted to report that setup was quick and easy. Everything works great. "

    And

    "Just as a sort of follow-up, I ended up signing up with these guys about a week or two ago. Unlike other providers, their bandwidth claims are spot on; I got over 7 megabytes/second off downloads.asterisk.org, which equates to around 60 megabits. Assorted tracerouting around the Internet has also revealed that there are mostly direct routes to all the major datacenter carriers i.e., Softlayer, Theplanet (now merged with the former), etc. And last but not least, if your local Internet connection is fairly reliable, you won't ever get dropped SSH connections from your VPS; I have been logged in continuously for about 4 days so far, and there are no signs of performance degradation, which in effect tells me that this thing will be able to handle just about anything I throw at it. IN summary, if anyone is looking for an excellent VPS provider with top notch connectivity and system performance, look no further! "

    And

    "I just got a little nerd half boner. " THIS ONE WAS FOR YOU - Luckysacrifice thought you could appreciate this one!

    Anyways my point is this, these are what are clients really say about us right from there hands to your eyes!

    Luckysacrifice this was also why you came back 2 times.

    SO anyone reading this please contact us and provide us that you have read this amusing post and I will personally give you 20% discount for life on your account with us, so you can come back report the awesome service we provide.

    And if anyone lives near this guy, please contact me also maybe we can work something out. Any information on his employer would be great also, if someone provides this to me and I can verify it you will get hosting for life - FREE!
    Except for him of course, since we know he doesn't want to pay for anything.

    THINK OF THIS LIKE A CRIME STOPPERS REWARD FOR WEB SCUM/TRASH!

    Eric Lachente
    5783 Rue Domville
    Longueuil, Quebec
    PH: 4506567749

    We are happy to serve any hosting needs you have and we can assure you this guys experience will not be yours!
     
    Last edited: Mar 6, 2011
    hosthop, Mar 6, 2011 IP
  8. hosthop

    hosthop Peon

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    #8
    Just to show how bad our customer service is we are offering a new coupon 20% off for life just for lucky "20forlucky" get 20% off for the life of your account, remember we are a self managed company, we provide quality hardware and connections you bring the expertise. And since we have had so many people ask us for openvz we are going to be offering it soon. Come find out why 8 out of 10 of our customers have been with us for over 2 years...

    Also please understand community we fully agree with how unprofessional & childish the whole thing became, but sometimes enough is enough. We have been in the hosting business along time and never went back at a customer like this, and I mean NEVER. But this customer was affecting other customer getting service. We take great pride in making sure our customers get a fast response just like he did, always and fast. And when you have 1 bad apple it can ruin the whole basket.

    That was really the only reason we got upset, forget what he said means nothing to us or his refund (Which he got even after all this) - It was because he affected other good paying customers from getting the level of service they have come to appreciate. Because we were dealing with his whining and abuse of the ticket system of which was not his only to use.

    HostHOP
     
    Last edited: Mar 6, 2011
    hosthop, Mar 6, 2011 IP
  9. Luckysacrifice

    Luckysacrifice Peon

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    #9
    Your business is really unprofessional and this will stick with you forever, Most people do research on a host before buying there service, and i just really hope they come around to this thread and see how you treat your customers and do business.

    You caused so many problems for me, You had my Cpanel information because there was a mySQL configuration file on the VPS which was connecting to my host and you
    knew that i was hosted with Vertexwebnetworks because i mentioned to you that i had to connect via mySQL .. It's funny how once you terminate my VPS, instantly after my website is gone on my host, You can try and blame it and say your crap that someone else deleted it because i have so many problems with other people but it's all lies and you know you or one of your cheap workers of Hosthop deleted it.

    You really pissed me off and crossed the line, I have my refund, but i lost my website because of your shit and you caused me problems because my computer had my website back up on it and he can't recover the information now, but watch what is going to happen now because of your one mistake, I'm going to trash your shi*** reseller hosting business so watch it slowly fail because this is just the beginning!
     
    Luckysacrifice, Mar 7, 2011 IP
  10. Luckysacrifice

    Luckysacrifice Peon

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    #10
    Hello, Community

    I am posting this as my FORMAL RETRACTION in regards to the statements I made about HostHOP.com. The information provided did not represent the whole & entire truth!

    They are not racist nor did they cheat me out of my money. Actually there services are very good and as a customer I was very happy with the hosting services provided.

    The bottom line is lots of mis-communication took place between us and that lead to this personal attack that was not called for I ask that anyone reading this to know HostHOP.com provides solid services at a great price!

    Thanks
     
    Luckysacrifice, Mar 10, 2011 IP