Hostgod's Unlimited, Unmetered Shared & MASTER RESELLER! RELIABLE & INSTANT SETUP!

Discussion in 'Web Hosting' started by edwardsim, Feb 7, 2008.

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  1. Barons

    Barons Peon

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    #141
    yeah same... He told me 24/24 support, but when I need help, he is never there... my 5 sites are down now.. losing tons of traffics. Its not only 15$ dude, you lose traffics, and that traffic won't comeback cause they think you are close...

    All I ask is to be able to make a back-up of my website, and maybe money back...
     
    Barons, Mar 7, 2008 IP
  2. Dondon2d

    Dondon2d Peon

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    #142
    Support-wise, it's fine. It's just that he is not the one who will fix the things, he always relies on his technicians and administrators.
     
    Dondon2d, Mar 7, 2008 IP
  3. Neorics

    Neorics Peon

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    #143
    umm...

    I'm was just giving you guys advice? no need to be rude about it.

    yah, you can never succeed without trying but maybe next time you guys should research and make an informed decision.
     
    Neorics, Mar 7, 2008 IP
  4. edwardsim

    edwardsim Guest

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    #144
    We are having a short maintenance. Please be patient. My server admin is trying to resolve the error 500 that few of the users are experiencing. We will be up online very soon.
     
    edwardsim, Mar 7, 2008 IP
  5. Barons

    Barons Peon

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    #145
    oh, ty, I was thinking you were running away -_-
     
    Barons, Mar 7, 2008 IP
  6. edwardsim

    edwardsim Guest

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    #146
    Please do not worry. I promise that my server admin will get all issues resolved.

    We will get it done in the shortest time possible.
     
    edwardsim, Mar 7, 2008 IP
  7. ToledanoX

    ToledanoX Well-Known Member

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    #147
    I don't sure... How many hours the server has been down?
     
    ToledanoX, Mar 7, 2008 IP
  8. yzone_asginc

    yzone_asginc Banned

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    #148
    Well Edward can you please tell me when the server be up ?

    I have lost over 2k visitors since morning
     
    yzone_asginc, Mar 7, 2008 IP
  9. yzone_asginc

    yzone_asginc Banned

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    #149
    @Dondon2d

    yeah rating the way he replies and gives support is simply fine. But technical difficulties every now and then is just unbearable.

    Me and Barons share the same opinion i.e. we are losing traffic.

    See my bad luck, google indexed my site on the wrong time... My bad
     
    yzone_asginc, Mar 7, 2008 IP
  10. edwardsim

    edwardsim Guest

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    #150
    Please bare with us for a short while. My server admin is working very hard to resolve all the issues. Currently backing up all the data to move it to another server. It will be done very shortly.
     
    edwardsim, Mar 7, 2008 IP
  11. Neorics

    Neorics Peon

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    #151
    OMG!!! Only one server running?
     
    Neorics, Mar 8, 2008 IP
  12. edwardsim

    edwardsim Guest

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    #152
    Hi to all,

    Server is back up and running. All affected users are currently placed on another server. Sorry for the inconvenience.

    Regards.

    All users from digitalpoint are placed on the main server together with our main website. However, other users are placed on different servers. Only digitalpoint and some other users are affected today.
     
    edwardsim, Mar 8, 2008 IP
  13. yzone_asginc

    yzone_asginc Banned

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    #153
    phew !! finally my site is up

    thanks edward
     
    yzone_asginc, Mar 8, 2008 IP
  14. Dondon2d

    Dondon2d Peon

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    #154
    Yes the sites are up but it loads slow, lol and the server errors are still there.
     
    Dondon2d, Mar 8, 2008 IP
  15. edwardsim

    edwardsim Guest

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    #155
    You are welcome. We apologize for the inconvenience.

    We have restored the backup and will work on the errors now.
     
    edwardsim, Mar 8, 2008 IP
  16. drinkingsouls

    drinkingsouls Active Member

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    #156
    Hey, im still getting the error at the site links I pm'ed you.
     
    drinkingsouls, Mar 8, 2008 IP
  17. Aatma

    Aatma Well-Known Member

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    #157
    i paid yesterday
    sent you a PM
    have not received account details yet and not even a reply
    whats going on bro ????????????????????????????????????????????????????????????
     
    Aatma, Mar 8, 2008 IP
  18. edwardsim

    edwardsim Guest

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    #158
    i am very sorry for all the things that happen to you.

    Dondon2d and drinkingsouls with anyone who has the error, please do me a flavor by emailing in details what is wrong or tell me through msn what is the error you faced. i will reflect this to the administrator.

    Aatma, mind emailing with your particulars so i can help you with the creation of your account.

    thanks alot!
     
    edwardsim, Mar 8, 2008 IP
  19. whooped

    whooped Peon

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    #159
    edward,
    I'm getting an error related to MySQL. If you could have your admins check if that was set up properly, that would be great.
     
    whooped, Mar 8, 2008 IP
  20. yzone_asginc

    yzone_asginc Banned

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    #160
    server down again and I was having 110 visitors online...

    Just see the loss im suffering Edward
     
    yzone_asginc, Mar 8, 2008 IP
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