Hostgator Scams - They are careless.

Last month(October 15 the 2010)i asked the hostgator sales team and to create a manual invoice for advance payment of my hosting for six months.(P.S-so i made a prepayment for 6 months)

September 5 was my due date (as the payment circle was monthly).The have suspended my website.As i have been on vacation,i never knew about this incident.Yesterday i was horrified,my websites were making me $50 a day all those hard work was flushed down the toilet.


When i asked the support about the suspension they corrected the mistake and apologized me.I had mailed them for reimbursement but they do not answer me back.

I have recommended hostgator to several friends,been a loyal customer,paid my dues on time and this is how the hostgator shows affection to me.

Thank you hostgator

if some of their staff are reading this then this is my ticket ID - DJV-14076071

 

oh i feel sory for you

 

Ahh thats horrible, I was about to purchase services from hostgator as I dont like JustHost's customer service. (I've waited on the phone for their customer service for LITERALLY over 6 hours)

 

you have posted in the wrong section.

 

I have been using HostGator for more than two years already and never had a problem like that. I think it's just a onetime occasion, not the manner of their work. Even the best fail sometimes.

Six hours? That's insane. I have always known that JustHost sucks, but never thought that this much . HostGator is a way better choice, believe my.

 

I think you understand that they are not only one web hosting company here, so try another one. I hope your further experience with another web host will be much better.