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Hostgator is experiencing an outage today (10/10)

Discussion in 'Outages' started by qwikad.com, Apr 16, 2014.

  1. #1
    qwikad.com, Apr 16, 2014 IP
  2. sarahk

    sarahk iTamer Staff

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    #2
    Shoemoney was gloating on facebook that he was glad he'd moved his sites away so I gather the problem is widespread
     
    sarahk, Apr 16, 2014 IP
  3. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #3
    Darn it! The frustrating part for me is I moved everything to their VPS in hopes that I won't see much of downtime.

    They are ridiculously slow at fixing the issue.
     
    qwikad.com, Apr 16, 2014 IP
    Rado_ch and sarahk like this.
  4. micksss

    micksss Notable Member

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    #4
    Still the same datacenter. Hope your site(s) are back up by now.
     
    micksss, Apr 16, 2014 IP
  5. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #5
    They are not and I am not even sure if they will be up any time tonight. Had to pause my paid advertising to ensure I am not wasting money all night long.
     
    qwikad.com, Apr 16, 2014 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    Seriously nuts it's still down... Have they said what it even is exactly?
     
    digitalpoint, Apr 17, 2014 IP
  7. Helge Sverre

    Helge Sverre Prominent Member Affiliate Manager

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    #7
    Thats the last straw, moving all my shit soon .
     
    Helge Sverre, Apr 17, 2014 IP
  8. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #8
    All it says on their blog it was a network issue within their Provo data center. Around 4 am today full service was restored to most customers. A very small number is still affected though. My sites are up now.

    On Shoemoney facebook page he says he moved everything from hostgator to https://www.hostamania.com/ . Never heard of hostamania, but it looks very attractive to me now.
     
    qwikad.com, Apr 17, 2014 IP
  9. micksss

    micksss Notable Member

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    #9
    micksss, Apr 17, 2014 IP
  10. Rado_ch

    Rado_ch Well-Known Member

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    #10
    How could you've missed it, Hostamania was a big word on everyones mouths when it launched. Simply because it was the hosting company of Hulk Hogan :D They even made a couple of video ads around wrestling and Hulk's natural skills of screaming and looking badass. Honestly, I won't discuss it much, because I don't know anyone that uses them but am a little wary of their management and would be careful in such a switch.

    Nothing surprising about HostGator tho, that's their XXX-th problem since they were acquired by EIG and they are losing customers at a very steady pace. Their affiliates, blatantly advertising them in forums like this one, are getting more and more hillarious and out place with their claims of "best host" ;)
     
    Rado_ch, Apr 18, 2014 IP
    qwikad.com likes this.
  11. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #11
    Today I received (probably all other customers did as well) this email from hosgator. Seems like the company does all it can to reassure their customers in the quality of their service. One month of free hosting is a good offer in exchange for our patience and understanding.


    1.gif
     
    qwikad.com, Apr 18, 2014 IP
  12. Rado_ch

    Rado_ch Well-Known Member

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    #12
    Yeah, heard about that email from some of their users and that indeed seems like the logical thing to do. If they did not offer something of the kind, they would certainly see a more significant flow out their services. Still, 3rd outage in the last 6 months seems to make many people uneasy and who can blame them...
     
    Rado_ch, Apr 21, 2014 IP
  13. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #13
    Called them today and got the next month free. Keep in mind their cut off date is 4/25 so if you call them after the 25th you will probably be out of luck.
     
    qwikad.com, Apr 24, 2014 IP
  14. tuppence

    tuppence Member

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    #14
    I gave up on Hostgator about three years ago - Nothing but problems with them. I can only assume the glowing reviews they still get on some review sites are paid for or its to do with their high affiliate commissions.
     
    tuppence, Apr 25, 2014 IP
  15. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #15
    Can't believe I am resurrecting this old thread. Did not experience any outages, for along time, till today. It's been an hour now, everything is down: the sites, email, cpanel, WHM. I did alert them (hostgator and their support account) on Twitter. Let's see how long it will take this time... LOL while crying.
     
    qwikad.com, Oct 10, 2022 IP
  16. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #16
    Got this reply from the support team: "Unfortunately, this server is currently experiencing performance issues. We have identified the trends reported by customers and are working to bring the server up as soon as possible. There is nothing specific to your account that needs to be done at this time. We do not currently have an ETA but please rest assured we are working diligently on fixing this issue"
     
    qwikad.com, Oct 10, 2022 IP