Anyone has the same issue as me - since hostgator upgrade their new affiliate system, all my sales in March and April are set to be "Overdued", and i check DNS servers of those overdued sale, I see the customers are still with them. I have sent them serveral email but no reply even after 1 week. Is there something wrong with hostgator.com?
This is a pretty serious issue, I think one week is too long. Have you try calling them or speaking to them on the 24 hours live chat? I don't think you should wait any longer and try to get their attention immediately (every possible way) before the problem escalate and you end up losing money. Hope they will sort this out for you soon!
The same thing was happen to me as well .. But I repeatedly email them and they sent my commission after 10 days.
Must be a glitch. Have you tried contacting them? HostGator has had good payouts and tracking for many years.
Yeah, keep us updated on how this turns out. Heard some good things about host gator. Hope this is an error.