K here's the story. Sites were suspended for late payment, no biggie, got a giftcard, threw 30$ on the account. Thought everything was good..... WRONG! Random email report from a convicted meth dealing pedophile (which we've caught in the act or i wouldn't even say such a thing, sorry this thread isnt the spot for his dox). Apparently while all my sites were suspended, A DDOS attack (which no one has still shown any proof of) originated from their servers (or so they claim). Full chat conversation visable here: http://pastebin.com/nbc0kBC0 (language gets a little blue, careful) But basically long story short, they cried wolf, were asked for this proof, asked why they took my money the day after i paid up the servers, nor even address that the attack came while the sites were offline neither. Instead i get the motherload of lip service from this company. Instead of providing their legal documentations, they decided to end the chat because they couldn't back up their claims of what they were speaking of. When demand of their BBB Certification number was asked, they closed the chat. Theres something REALLY shady going on with Hostgator.com. Judging by what im reading over there on the Rip off Report (www.ripoffreport.com/directory/Hostgator.aspx) looks like I'm not the only one whos getting shafted by these fellas. I hear what you're saying, well if you paid via credit card, chargeback. Can't do it with this prepaid card. However I did file a report with the BBB and IC3 over this. ADDITIONAL - After asking their Facebook page why they couldn't cough up their BBB tags, they blocked me. I would seriously recommend someone verify that they even have BBB certification anymore....