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Hostgator banned site due to malware

Discussion in 'Site & Server Administration' started by Alice Smith, Aug 29, 2013.

  1. #1
    hi all,
    my site onlinecnatrainingclasses.com got banned saying reason of malware attack.
    Site gets many spammy comments though i have disabled comment box on the site. Any solution how to get back my site?

    Thanks in advance
    Alice
    Alice Smith, Aug 29, 2013 IP
  2. DeanIM

    DeanIM Greenhorn

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    #2
    Have you tried contacting HostGator support about this? I think you're better off discussing this with their staff.
    DeanIM, Aug 29, 2013 IP
  3. amber.long83

    amber.long83 Banned

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    #3
    never use hostgator .. it's realy bad these days
    amber.long83, Aug 30, 2013 IP
  4. postcd

    postcd Active Member

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    #4
    delete spam, install antispam, try to recover your site or pick other host
    postcd, Aug 30, 2013 IP
  5. Alice Smith

    Alice Smith Member

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    #5
    thnx for all the replies..i have contacted them and asked for the database backup...If i get that i will switch the hosting service.
    Alice Smith, Aug 30, 2013 IP
  6. urock_ltd

    urock_ltd Active Member

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    #6
    Thats more better,
    I also had a horrible experience with them in past.

    Always save your back up including Database to your Local PC.
    Even with Hostgator or any others..
    urock_ltd, Aug 30, 2013 IP
  7. Alice Smith

    Alice Smith Member

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    #7
    yes...thts my mistake...i would have saved the backup...hope for the best !!!
    Alice Smith, Aug 30, 2013 IP
  8. MyBB Hoster

    MyBB Hoster Member

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    #8
    You are correct on that one. I used them in the past and it was awesome. Now days pages take ages to load and everything just seems slower.
    MyBB Hoster, Sep 7, 2013 IP
  9. snopycobra

    snopycobra Member

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    #9
    Delete All Pending Comments...Optimize DB,Check Your .htaccess file for malicious/any unwanted code...
    check your header and footer files,remove unwanted code/malicious...
    Upload fresh wordpress will fix all the problem...
    snopycobra, Sep 17, 2013 IP