Host crashed

Discussion in 'Site & Server Administration' started by siraxi, Jan 23, 2006.

  1. #1
    Hello

    I'm having problems with my current host (Hostgator) - they suspended my account because of system overload and crash. It's a shared hosting account.

    This is the second time it happens this month. According to their support "The account overloaded and crashed the server again. This is not suited for a shared hosting environment. We are still in the process of moving your account to a temporary server. Unfortunately, there is not one specific area/script that is the cause, so it's not something that can easily be resolved with the current site's content. Trying to allow it to run on a shared server again will surely only result in the same issue of it crashing the server unless something is drastically changed (as in removal of most or all of the dynamic content for a start, regarding any database, php, cgi scripts and SSI pages). "

    I don't know what to think: there were no major changes lately. The sites run a phpbb forum (15 posts/day ) and make some calculations in php, without any other mysql databse or cgi scripts. The number of visitors didn't increase either.
    The only change was adding the Link Vault script at the bottom of every page (included in footer) - which for some reason refused to work properly. Could that script (LV) have resulted in server overload ?!?

    They suggested a semi-dedicated or dedicated server - for it to work, but that costs $75 or respectively $174. This seems to me too much for a couple of sites that use about 30 GB bandwitdth/month.

    Could someone suggest a solution - an alternative to this host? It has to be fairly cheap but also to have a good stability and not crash every now and then.

    Thank you!
     
    siraxi, Jan 23, 2006 IP
  2. expat

    expat Stranger from a far land

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    #2
    have a look at totalchoicehosting.com

    I use to run sites up to 5k uniques/day on fairly large mysql on the 4$ account before moving to quarter or full dedicated.
    Which is easy with them as it's done via whm

    They have the monitoring in place to tell you whats going wrong
    mail cpu sql - are the obvious ones.

    very proactive - often change upgrade hardware before one notices

    Expat
     
    expat, Jan 23, 2006 IP
  3. Klax

    Klax Active Member

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    #3
    The same happen to me, but the phpbb script was running on a dedicated server. The problem was an old version of phpbb.
     
    Klax, Jan 23, 2006 IP
  4. Farkas

    Farkas Well-Known Member

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    #4
    They are an excellent company with great support but I had some problems to around new year.
    My site had randomely downtimes but now it's all stable.
     
    Farkas, Jan 23, 2006 IP
  5. TheNetCode

    TheNetCode Peon

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    #5
    Also you are able to get dedicated servers for much less than you thinking. There are a few reliable networks out there if this winds up being an option you consider. However, from your numbers and what you are running it sounds more like an old version of phpbb is your issue, but anything is possible.

    Kevin
     
    TheNetCode, Jan 23, 2006 IP
  6. siraxi

    siraxi Peon

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    #6
    Thank you for your replies.
     
    siraxi, Jan 23, 2006 IP