Hi there, How r u? My name is Silvia and I am the Marketing Coordinator of Arema Connect and recently finished a master degree in e-business. Really interested on the e-commerce solutions, I hoping to develop my own e-business at some stage. At the moment, I am on research mode for my company and for myself! Arema provides customer care for different e-commerce sites. So, I want to learn as much as possible of How do you deal with customer care on your websites? and What it is the most important for you? Really hoping to improve our offering and obtain personal experience for my own projects! You can see my profile here:http://aremaconnect.co.uk/about/ourpeople/ (Down the page) Talk you soon! Silvia
Very warm welcome to the forum. It's really nice to have you here. If you need any help just send me message.