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Selling HELPDESKPLACE.COM - quick sale

Discussion in 'Sites' started by systemthings, Nov 29, 2010.

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  1. #1
    Feature

    Web and Email Support
    Tickets can be created via email, online forms or phone (created by staff). Flexible configuration and mapping.

    Auto Response
    Automatic reply that is sent out when a new ticket is opened or a message is received. Customizable mail templates.

    Canned Replies
    Predefined responses for frequently asked questions.

    Internal Notes
    Add internal notes to tickets for staff

    Help Topics
    Configurable help topics for web tickets. Route inquiries without exposing internal departments or priorities.

    Alerts and Notices
    Staff and clients are kept up to date with email alerts. Configurable and flexible settings.

    Role-based Access
    Control staff's access level based on groups and departments.

    Assign & Transfer Tickets
    Assign tickets to a staff and/or department.

    No signup Required
    No user account or registration required for users (ticket ID/email used for login).

    Support History
    All support requests and responses are archived.
     
    systemthings, Nov 29, 2010 IP
  2. definitive

    definitive Well-Known Member

    Messages:
    790
    Likes Received:
    23
    Best Answers:
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    Trophy Points:
    125
    As Seller:
    100% - 0
    As Buyer:
    100% - 0
    #2
    Is this just an open source script? what makes this worth $100
     
    definitive, Nov 29, 2010 IP
  3. systemthings

    systemthings Peon

    Messages:
    241
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    As Seller:
    100% - 5
    As Buyer:
    100% - 1
    #3
    because domain names sir

     
    systemthings, Nov 29, 2010 IP
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