helpdesk

Discussion in 'Site & Server Administration' started by locosquad, Feb 25, 2009.

  1. #1
    Hi,

    Can you please help me with advice on a reliable helpdesk solution. Maybe a free edition?

    Thank you,
    Alex
     
    locosquad, Feb 25, 2009 IP
  2. hostingspeak

    hostingspeak Peon

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    #2
    I've tried a couple of free ones, and they all stunk. I'd recommend WHMCS.
     
    hostingspeak, Feb 25, 2009 IP
  3. Bohra

    Bohra Prominent Member

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    #3
    Bohra, Feb 25, 2009 IP
  4. Syrius-Media

    Syrius-Media Active Member

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    #4
    Take a look at troubleticketexpress.com But it depends what features exactly are required for Your business.
     
    Syrius-Media, Feb 25, 2009 IP
  5. kailash

    kailash Well-Known Member

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    #5
    You may try osTicket and for paid you suggest Kayako helpdesk.

    Kailash
     
    kailash, Mar 1, 2009 IP
  6. locosquad

    locosquad Peon

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    #6
    thank you for your suggestions
     
    locosquad, Mar 15, 2009 IP
  7. engineerroy2008

    engineerroy2008 Member

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    #7
    I tried with supportaxis.net which is free for limited users and departments, no need to install or host just create an account and start using it , no bugs, dedicated support for any issues with software.

    Worth trying it. If you want paid version Kayako and Ubersmith will be the best ticketing systems in my list :)
     
    engineerroy2008, Mar 15, 2009 IP
  8. serverplans

    serverplans Peon

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    #8
    Trellis help desk is the best for FREE.
    And Kayako is best in the Paid region.

    Thanks
     
    serverplans, Mar 17, 2009 IP