Help

Discussion in 'Support & Feedback' started by gsmile, Dec 6, 2007.

  1. #1
    Hi, I am a graphic designer, and I recently have been giving DP a try for projects. A client claimed that they have sent me 5 PMs which I have not received, and I have sent them a few PM's which they have claimed they have not received, over this Monday to today.
    I was wondering, what is going on? Not only is this a waste of time, but it is also causing client unsatisfaction both for me and for the client.
     
    gsmile, Dec 6, 2007 IP
  2. Smyrl

    Smyrl Tomato Republic Staff

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    #2
    Are you sure you have the option to receive private messages enabled? My messages are working normally.

    I just checked and it seems you have elected to receive private messages.
     
    Smyrl, Dec 6, 2007 IP
  3. gsmile

    gsmile Peon

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    #3
    It seems to be working now... When was the maintence I heard about? Can there be something to do with that?
     
    gsmile, Dec 6, 2007 IP
  4. Smyrl

    Smyrl Tomato Republic Staff

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    #4
    Threre was a hardware problem last weekend.

    Am glad to know you are able to send and receive at this time.

    If you send a PM to anyone when their mailbox is full, the member will not receive the message but if member accepts emails from admin at DP, member will recieve notification that his/her email box is full and you sent him/her an email.
     
    Smyrl, Dec 6, 2007 IP