Help with site issue pleae

Discussion in 'Site & Server Administration' started by Thedarkfox, Jun 23, 2010.

  1. #1
    Ok I'm sorry if this is the wrong section for this but his is the closest I could find. i have an image site www.imageto.net that is hosted overseas and suddenly today I can not get to it. My friend in CZ says he can see it just fine. I tried a proxy to see if it was just something from my connection but no. I also tried my iphone and two other people's computers. Can some of you please go there and tell me what you get and what country you are in? Thank you so much.
     
    Thedarkfox, Jun 23, 2010 IP
  2. Bohra

    Bohra Prominent Member

    Messages:
    12,573
    Likes Received:
    537
    Best Answers:
    0
    Trophy Points:
    310
    #2
    I am from India and it works fine did you update DNS recently ? ?
     
    Bohra, Jun 24, 2010 IP
  3. KimiGermany

    KimiGermany Peon

    Messages:
    1,117
    Likes Received:
    15
    Best Answers:
    0
    Trophy Points:
    0
    #3
    I am in Germany, and i can view your site.
     
    KimiGermany, Jun 24, 2010 IP
  4. madaboutlinux

    madaboutlinux Member

    Messages:
    250
    Likes Received:
    7
    Best Answers:
    2
    Trophy Points:
    43
    #4
    Though the website may be working for most of them, it has problems. The DNS report is not clean and name servers needs to be corrected on the server the website is hosted on. Refer: http://www.intodns.com/imageto.net
     
    madaboutlinux, Jun 24, 2010 IP
  5. Thedarkfox

    Thedarkfox Well-Known Member

    Messages:
    239
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    121
    #5
    Wow thanks for that info. Kind of a noon to owning a site here, what do I need to do now?
     
    Thedarkfox, Jun 24, 2010 IP
  6. Bohra

    Bohra Prominent Member

    Messages:
    12,573
    Likes Received:
    537
    Best Answers:
    0
    Trophy Points:
    310
    #6
    this nameserver is ns2.venet-domains.com not respondng

    then ur www. doesnt have an A Record too..

    which control panel do u use ?
     
    Bohra, Jun 24, 2010 IP
  7. madaboutlinux

    madaboutlinux Member

    Messages:
    250
    Likes Received:
    7
    Best Answers:
    2
    Trophy Points:
    43
    #7
    As per the DNS report, it looks like the name servers assigned to the domain on the server the site is hosted on are incorrect. Ask your hosting provider to edit the DNS zone file of your domain and change the name servers their from

    ns4.trackdns.com
    ns3.trackdns.com
    ns2.trackdns.com
    ns1.trackdns.com

    TO

    ns5.venet-domains.com
    ns1.venet-domains.com
    ns3.venet-domains.com
    ns6.venet-domains.com
    ns2.venet-domains.com
    ns4.venet-domains.com

    This should do the needful.
     
    madaboutlinux, Jun 24, 2010 IP
  8. Thedarkfox

    Thedarkfox Well-Known Member

    Messages:
    239
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    121
    #8
    Bohra, I use cpanel however I can not access it from here at all.
     
    Thedarkfox, Jun 24, 2010 IP
  9. Thedarkfox

    Thedarkfox Well-Known Member

    Messages:
    239
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    121
    #9
    Site is hosted through venet and the trackdns nameservers come up in Whois as theirs too. Should I just try to change my nameservers to those? I mailed them yesterday but no response.
     
    Thedarkfox, Jun 24, 2010 IP
  10. madaboutlinux

    madaboutlinux Member

    Messages:
    250
    Likes Received:
    7
    Best Answers:
    2
    Trophy Points:
    43
    #10
    Just ask your providers to edit the DNS zone of the domain on the server the site is hosted on and change the 'trackdns' name servers to 'venet' ones.
     
    madaboutlinux, Jun 24, 2010 IP
  11. nikb

    nikb Peon

    Messages:
    93
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    0
    #11
    Last edited: Jun 27, 2010
    nikb, Jun 27, 2010 IP