Customer: "Your sound card is defective and I want a new one." Tech Support: "What seems to be the problem?" Customer: "The balance is backwards. The left channel is coming out Of the right speaker and the right channel is coming out the left. It's defective." Tech Support: "You can solve the problem by moving the left speaker to the right side of the machine and vice versa." Customer: (sputter) (click) Tech Support: (snicker)
never heard about a problem like this? I would say customer support seems to have given you a solution?? good luck.