I have a web domain puronarco.com which loads correctly with the following URL: _http://puronarco.com but when I add www to it it does not load. This is what I did to set up a domain. Purhcased a domain name from godaddy. Purchased a dedicated ip server from vrtservers. Created two name server in godaddy. ns1.puronarco.com and ns2.puronarco.com and assigned the dedicated IP to the name server. But whenever I add www to the domain name it just doesn't load anything. Can you help me?
At the moment www.puronarco.com is redirecting to puronarco.com. Looking at the DNS report of the website, both www and without www are resolving to the same IP and should work if you remove the redirection. It happens when the domain is not properly resolved to the IP.
And for the most part, that is normal behavior unless if you were to modify your .htaccess file or make changes with advanced DNS in your domain control panel.