HELP! unauthorized payment from PP

Discussion in 'Payment Processing' started by boxieblue, Jun 22, 2009.

  1. #1
    HELP required guys :(
    an unauthorized payment was made a few minutes ago from my paypal acc to


    ever heard of gameforge.de? i haven't! i didnt even for what the payment was made. it was a recurring one for sure. nor was my account hacked by bruteforce else all my money would have been withdrawn and/or pass or sth would have been changed.

    what i have done so far is:
    changed pass on both PP accounts
    launched a dispute
    went to gameforge.de and used their "contact us" form to inform them about it

    anything else i should be doing?
     
    boxieblue, Jun 22, 2009 IP
  2. Dhaval1983

    Dhaval1983 Peon

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    #2
    No, that is all. Now wait for paypals response.
     
    Dhaval1983, Jun 22, 2009 IP
  3. Nonny

    Nonny Notable Member

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    #3
    If you used the same password on any other accounts, be sure to change those too.
     
    Nonny, Jun 22, 2009 IP
  4. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #4
    I think you have already done everything which is required.

    Now wait for response from paypal as well as that site.

    DON.
     
    deluxdon, Jun 22, 2009 IP
  5. kpreet2000

    kpreet2000 Well-Known Member

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    #5
    If the hacker got your password through a keylogger it might still be there, try scanning your computer for spyware. Change your password for all your account.
     
    kpreet2000, Jun 22, 2009 IP
  6. RightMan

    RightMan Notable Member

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    #6
    I would agree with the above poster. Do have a thorough scan of your pc as well as there is no harm in taking all the precautionary measures to prevent such incidents from happening again in future!

    Regards,

    RightMan
     
    RightMan, Jun 22, 2009 IP
  7. boxieblue

    boxieblue Peon

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    #7
    thanks everyone :) will scan PC
     
    boxieblue, Jun 22, 2009 IP