I just recently bought a site, I trying to use ftp it over to my site. I keep gettting for www and access files: for public ftp: I am not sure what is going on with public ftp, but I just got this error today. I tried it everything yesterday, and did not get that message, I just got it for www and access I think site admin would be the best place to ask my question.
try to create a archive in tar format, it will archive and maintain the Linux attributes of the files, it;s very important. if U will only copy the files, the attributes will be lost. to archive, use: tar czvf ... to extract, use: tar xzvf ...
first of all you may verify if you have any ftp access at all in some server environments ftp access MAY BE disabled by default and replaced by other access methods for updating such as SSH/rsync.
Why dont you try dload it to your pc 1st then upload it to your server.. If this still cause an error than I suggest you contact the person who sell you that..
I suggest contacting hosting provider if the problem doesn't fix. From the error, it appears that there is a problem with permissions and only root user can repopulate the permissions. Kailash