Hi Guys, Long and short of it is someone spammed a company email address requesting them to send money. However they had set the email up to look like our CEO requesting the funds. Our accountant transferred the funds and now we've had £13,000 stolen. Insurance and Banks have been about as helpful as a chocolate fireguard. Does anyone have any suggestions? How to Track these people? Thanks Mitch
How did no one check with the CEO, super curious as to how this could happen. My hunch is someone inside was likely involved. You said insurance and banks, but have you taken this to the cops? They can trace the funds and help secure it.
The bank and insurance company are probably looking at this like a "you burned your house down for the insurance money" type of deal. Not saying you did but that's how they may be looking at it. Hiring an outside investigator to find out more on who it was that scammed could (And put in perspective that it wasn't and inside job) help but it also could be just wasting money hiring him.
If you send it trough paypal there is way, if money was sent by bank there isnt much to do, try to contact police. And check their emails and try to do some research
Good lesson here about putting in place a process that does not allow for such fraudulent actions. I am sure that your company now has a better system in place for paying out funds, but it has been an expensive lesson. By the way, there may have been some sort of inside connection who knew to target the accountant with an email from the CEO, what to say that would not raise suspicion, etc. While the money is likely gone forever, I would bring in legal authorities to investigate the crime to learn if anyone in the company was a participant in the fraud.