Help!! Problems with domain registrant website.

Discussion in 'Domain Names' started by coldstorm, May 14, 2012.

  1. #1
    Hi all,
    I have a domain registered at http://www.internetworldwide.org/ , its set to expire soon, however seems like all the links to the website does not work. I am not able to login to my account in order to renew my domain name. Calling on the customer service numbers displayed on their website or emailing them to report about the same has been an epic fail. Is there anything i could do to save my domain name?
    Appreciate any help.
     
    coldstorm, May 14, 2012 IP
  2. MayurGondaliya

    MayurGondaliya Well-Known Member

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    #2
    yes, there is a way. I see that their upstream registrar or provider is Directi. You can directly contact the resellerclub.com or directi.com regarding this issue. They will ask some documents or payment gateway transaction IDs to verify that you are the real owner of the domain and they will give you the way to move the domain to another account.

    If you need any help, feel free to PM me or write here.
     
    MayurGondaliya, May 14, 2012 IP
  3. coldstorm

    coldstorm Active Member

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    #3
    Thanks MayurGondaliya, will try doing it. Will update once i hear from them.
     
    coldstorm, May 14, 2012 IP
  4. MayurGondaliya

    MayurGondaliya Well-Known Member

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    #4
    I had the similar problem with znetindia. I did register the domains with them. But, at the time of renewal, they were simply unable to find me as their customer, in turn, blocking me with my domains' access. After that I used the same technique to recover the domains as I suggested you. Good luck. Kindly take actions before your domain expires.
     
    MayurGondaliya, May 14, 2012 IP