I run a handful of digital shops and I know how to fight paypal 'chargebacks' for unwanted products. Each store has a no refund policy and clearly outlines that products are digital and easily copied so we can't allow for returns or refunds. But yesterday I had a very sizeable purchase from my store, the download links were sent and initiated, and within minutes the buyer complained to paypal that the funds were unauthorized. How should I respond?
its better u change paypal to LR.. Paypal suxx nw ..!! LR is instant nd non reversible if you insist to use paypal only contact me on Y!M :
The purchases were probably made using the funds from a hacked paypal account and hence the dispute. I guess you can not do anything since Paypal is sure to take the side of the account holder whose money has been stolen. I know it is just not your fault and the account holder should have been more careful with his pass, but then, unfortunately this is the way paypal functions! Regards, RightMan
that would seem stupid, couldnt someone just claim their account was hacked to get out of a digital purchase? seems like a giant glaring loophole on paypal's end. i will be calling them today to sort this out.
itz because its simple to chargeback via paypal . so hold the funds for atleast 24 hours and send the link or anythng
A person can initiate charge backs within 30 days from the date of transaction and hence holding the same for 24 hours would not do any good! Regards, RightMan