I am going to start my new Outsourcing company at Info Park (Kochin/India).But I am having another doubt ; My outsourcing include SEO ; Software Development and Web Designing/Scripting. The designing is done by my staffs,But when I get a work how can I make a contact between by staffs and clients ? If I am doing so my business secret will be OUT ? Plz help ?
you have to be the intermediary, or use a site to intermediate all convos and dont allow direct contact..
exactly whenever your staff has conversation with your client try having forwarder to your personal email also.So u know wht email does he sends or conversation he discloses
You can use project management system for communication. I am using basecamp right now for the same purpose. http://www.basecamphq.com/ Hope this will help you...