Help needed - Magento 404 error on checkout

hi,
i was working for a client’s site and this is my first time working on a magento project. my date line is 2 more days, and i have complete populating sales item, plugin config and getting my webhost to install SSL. all is working but until just now when i try to do a ‘mock’ order and checkout, the page give me a 404 page not found error.

for your info the checkout link that generate that error is https://www.mysite.com/checkout/onepage/.

i checked my System > Config > Web, my secure & unsecure url is https://wwww.mysite.com/ and my Use Web Server Rewrites is set to YES. the rest of the settings remained untouched. Also i have deleted the caches in var/cache but still the checkout is unfruitful. I also checked that my .htaccess is intact too.

Any advice on this will be very much appreciated as i am 2 days shy from launching it.
thanks.

 

What template? I can fix that but may have to crawl in there to do so. It could be a few things.

Have you checked var/reports or your error log in cpanel?

Nigel

 

hi, so far no var/reports generated. the 404 is just a dedicated error page. i suspect it was my webhosting company misconfigured the SSL, or perhaps something i am not aware of in the Config > Web section. any advice welcome.

 

Well, given how quirky magento can be I may need to take a look. I would try shutting off ssl in the admin panel and clearing all the caches and see if that fixes it so you can narrow it down a bit.

I have typically only seen that on SSL quandaries or js conflicts from time to time. Typically, if the latter is the issue it wont render the page correctly though. I suspect that is not your problem in this case.

Nigel

 

I find it that it is also best to install a CLEAN and tested version and then not mess with it too much.

the problem is probably something very small that was neglected.

should be easy to fix.