Help Needed! I Can't see clients campaigns in my MCC account.

Discussion in 'Google AdWords' started by smartware, Dec 12, 2011.

  1. #1
    Hi Experts,

    My question is regarding MCC account issue;

    I linked to the clients account via "link existing account" where I put his customer id and send a request to grant account access. After he confirmed I can see his Account; name, address and customer id on my dash board. But there is no campaigns found in that account.

    Does he has not created any campaign in that account? I don't think thats a correct thinking because I previously had a view to the clients account using his logins and everything was there; the ads, keywords, ad groups, campaigns.

    I also have checked the access type he has granted me, that says, "User interface and API". Is this the right access level?

    Am I missing something?
     
    smartware, Dec 12, 2011 IP