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Help need

Discussion in 'eBay' started by anuparambil, Mar 17, 2011.

0
  1. #1
    Hi,

    I bought a trimmer from eBay.
    And i got the product and it was working fine.
    After two days it stopped working.

    What i can do this time.
    Please anyone can help in this.

    Thanks
    anoop.t.p
     
    anuparambil, Mar 17, 2011 IP
  2. houzhongqiu

    houzhongqiu Peon

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    #2
    you should contact seller... and learn more return goods policy
     
    houzhongqiu, Mar 18, 2011 IP
  3. China_girl

    China_girl Well-Known Member

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    #3
    Have you given the seller a positive feedback ? will be the first question in my mind !!!
    If yes, then here you are basically at the loosing end, so try to talk nicely to the seller and check if he is exchanging the product. If he says no, then try to become aggressive and ask for a refund. However if he still doesnot agree, then try convincing him that you will buy something more expensive from his store, instead of the trimmer. Then he might be interested in, what we can call as an Upgrade Policy ;)
     
    China_girl, Mar 20, 2011 IP
  4. sjdataservices

    sjdataservices Peon

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    #4
    This can be manufacturing defect, in this case you can request return for order.
    [h=1][/h]
     
    sjdataservices, May 23, 2012 IP
  5. alamlinks

    alamlinks Well-Known Member

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    #5
    talk to the customer, he can help you properly.........................
     
    alamlinks, May 23, 2012 IP
  6. seocrux

    seocrux Peon

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    #6
    create a request : item didnt worked, you will find an option in your account interface where you made that order...

    the buyer has the obligation to reply within a minimal time to meet all his ratings, most of them has got 14 day return policy...
     
    seocrux, Dec 11, 2012 IP