Hi, I've installed contact form plug-ins on my site. When the submit button is clicked, it says Message was successfully sent but I never got the message on my mailbox. I'm using bluehost by the way. Kindly advise on what I should do. Thanks!
There are a lot of possible reasons for that: blacklisted server, wrong MX records, error in the plugin, error on the server. If you don't have developer skills and can't just open the plugin and start debugging it, I recommend to contact hosting support. Technically they don't have to debug your scripts and can deny this support request but I've seen cases when this helped: if they are nice knowledgeable guys and are not over-loaded with support tickets, they might go extra mile and debug it for you. Or they may deny this support request. But in any case it doesn't hurt to try
Contact your hosting provider and ask for help. Ask them if PHP mail() Function is started. Or you can do the following thing: Save this code to 1.php : <?php phpinfo(); ?> Then upload 1.php to your server and acces it. eG: yourdomain/1.php Then look for PHP mail() Function if it's open goodluck. -clonepal