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Feedback help me with email confirmation on xenforo

Discussion in 'Support & Feedback' started by fuad_2000, Oct 10, 2017.

  1. #1
    hi guys
    i have use xenforo 2.0 and i have create admin account with yahoo email
    now i start create first member for test my site .. and i have use gmail email for this account
    when i start create member account after i finish the site send confirmation email to me
    i go to my gmail account but i dont find any confirmation email ? for that i can not active me member account if i dont got the confirmation
    SEMrush
    error-1.jpg


    i have go to my admin email that which use yahoo email and i find this email

    Mail delivery failed: returning message to sender


    Event:failure
    
    User:ajeeb
    Domain:ajeeb.us
    From Address:f0f020002000@yahoo.com
    Sender:ajeeb
    Sent Time:Oct 10, 2017 11:57:23 PM
    Sender Host:localhost
    Sender IP:127.0.0.1
    Authentication:localuser
    Spam Score:
    Recipient:aj33b3@gmail.com
    Delivery User:-system-
    Delivery Domain:
    Delivered To:
    Router:lookuphost
    Transport:remote_smtp
    Out Time:Oct 10, 2017 11:57:23 PM
    ID:1e21ad-0008WH-SV
    Delivery Host:gmail-smtp-in.l.google.com
    Delivery IP:173.194.69.26
    Size:4.68 KB
    Result: ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes: SMTP error from remote mail server after end of data: 550-5.7.1 Unauthenticated email from yahoo.com is not accepted due to domain's\n550-5.7.1 DMARC policy. Please contact the administrator of yahoo.com domain if\n550-5.7.1 this was a legitimate mail. Please visit\n550-5.7.1 https://support.google.com/mail/answer/2451690 to learn about the\n550 5.7.1 DMARC initiative. y30si4667388eda.230 - gsmtp
    
    Code (markup):
    please i need help with this problem
    i can not run my site if this error is there?
     

    Attached Files:

    fuad_2000, Oct 10, 2017 IP
    SEMrush
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    You can't send email from your server with yahoo.com being the from address. You would have to send it through a yahoo.com mail server (not your server).
     
    digitalpoint, Oct 10, 2017 IP
  3. fuad_2000

    fuad_2000 Member

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    #3
    no
    now in xenforo when u registry new account u need to confirmation email but when i visit my gmail i dont find any email confirmation
    and also in same time the site send to admin email that error delivery
     
    fuad_2000, Oct 10, 2017 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    Right, and that has nothing to do with the underlying issue. The issue is your server can't send emails with the from address being a yahoo.com address because your server isn't a Yahoo mail server.
     
    digitalpoint, Oct 10, 2017 IP
  5. digitalpoint

    digitalpoint Overlord of no one Staff

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    #5
    digitalpoint, Oct 10, 2017 IP
  6. fuad_2000

    fuad_2000 Member

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    #6
    i have send to yahoo
    they answer to me this

    Thank you for contacting Yahoo Postmaster. I assure you that I'll do my best to help you out.

    I'm sorry to hear about the trouble you're facing. The error you received is actually from Google/Gmail. However, Yahoo has a similar error and it's related to Yahoo's DMARC policy. A DMARC policy allows a sender to indicate that their messages are protected by SPF and/or DKIM, and tells a receiver what to do if neither of those authentication methods passes – such as junk or reject the message. DMARC removes guesswork from the receiver’s handling of these failed messages, limiting or eliminating the user’s exposure to potentially fraudulent and harmful messages.

    When an email is sent that violates this policy or the system can't verify it came from where it says it did, they may be rejected. For example, if an email claims to be sent from a Yahoo address but wasn't sent using Yahoo's servers, then it may be flagged. If you're sending from a domain to Yahoo, double-check to make sure your DMARC and SPF records are valid. You can look at these links below for more information about the error message and Yahoo's DMARC policy.

    Yahoo DMARC policy
    https://help.yahoo.com/kb/sln24050.html?impressions=true&i=

    Email service providers can't send to/from Yahoo Mail addresses
    https://help.yahoo.com/kb/sln24016.html?impressions=true&i=


    If you have other questions or details to share, simply reply to this email. We're always happy to help.
     
    fuad_2000, Oct 12, 2017 at 2:24 PM IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    Yep... same answer. You can't send an email as coming from a yahoo.com email unless it's from a Yahoo mail server... like I said. :)
     
    digitalpoint, Oct 12, 2017 at 2:40 PM IP
  8. fuad_2000

    fuad_2000 Member

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    #8
    so what i can do now
    how can i make it send from yahoo
     
    fuad_2000, Oct 12, 2017 at 2:44 PM IP
  9. digitalpoint

    digitalpoint Overlord of no one Staff

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    #9
    You can't.
     
    digitalpoint, Oct 12, 2017 at 2:48 PM IP