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Help me please

Discussion in 'Facebook' started by mjsuna, Jul 20, 2017.

  1. #1
    Hi all guy today I have one problem on facebook please help please
    My facebook account I have use 2 steps authentication login with phone but by the way my phone number lost never get back but I have recovery code for that Facebook provide me but that code have 8-digits number and facebook need only 6-digits number so
    what can I do?
     
    mjsuna, Jul 20, 2017 IP
  2. sarahk

    sarahk iTamer Staff

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    #2
    You are probably stuck and need to create a new account

    All your website accounts that have "recovery" via mobile need to be updated when you buy a new phone. I would struggle to remember where I've got it set up so can appreciate the dilemma you find yourself in.
     
    sarahk, Jul 20, 2017 IP
  3. Spartan14

    Spartan14 Well-Known Member

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    #3
    Well you are confuse man .When facebook ask you for verification you will receive a code on your phone ,just put it on fb and your acount it will be activated
     
    Spartan14, Jul 20, 2017 IP
  4. sarahk

    sarahk iTamer Staff

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    #4
    How does that work if he's given up the phone number?
     
    sarahk, Jul 21, 2017 IP
  5. zzzsmokeyzzz

    zzzsmokeyzzz Greenhorn

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    #5
    get ahold of facebook. You can open a ticket about your problem and I'm sure they can help you out. I've had other issues and they always help it just take forever lol.
     
    zzzsmokeyzzz, Jul 25, 2017 IP