Need help getting a new ftp account to work, I'm using cPanel. I created a new user called sand and a folder called sand also just inside my public_html folder. Then I go to cuteftp to test it out and this is what I get. My goal is to give the the sand account full rwx access to the sand folder, but it does not seem to exist although I created it. STATUS:> Getting listing "/sand"... STATUS:> Resolving host name ftp.proecad.com... STATUS:> Host name ftp.proecad.com resolved: ip = 66.98.196.5. STATUS:> Connecting to FTP server ftp.proecad.com:21 (ip = 66.98.196.5)... STATUS:> Socket connected. Waiting for welcome message... 220---------- Welcome to Pure-FTPd [TLS] ---------- 220-You are user number 5 of 50 allowed. 220-Local time is now 23:17. Server port: 21. 220 You will be disconnected after 15 minutes of inactivity. STATUS:> Connected. Authenticating... COMMAND:> USER 331 User OK. Password required COMMAND:> PASS ***** 230-User has group access to: proedcom 230 OK. Current restricted directory is / STATUS:> Login successful. COMMAND:> PWD 257 "/" is your current location STATUS:> Home directory: / COMMAND:> FEAT 211-Extensions supported: EPRT IDLE MDTM SIZE REST STREAM MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*; MLSD ESTP PASV EPSV SPSV ESTA AUTH TLS PBSZ PROT 211 End. STATUS:> This site supports features. STATUS:> This site supports SIZE. STATUS:> This site can resume broken downloads. COMMAND:> REST 0 350 Restarting at 0 COMMAND:> CWD /sand 550 Can't change directory to /sand: No such file or directory ERROR:> Requested action not taken (e.g., file or directory not found, no access).