Hello, I am having a problem with getting on and staying on Google. Let me give you a little history on my site. We were able to advertise with Google last year with absolutely no problem. We have a seasonal business. We went to start up our season this year and found that Google had not only “disabled†our keywords but also “disapproved†our ad. They gave us the reason that their policies toward gambling had changed and that they no longer allow anything at all to do with gambling. Just for the record, we have nothing to do with gambling per se other than giving out information. We understand this policy and are OK with this. The problem is that when we Google any of our keywords that were disabled we find other advertisers advertising exactly what they disapproved us for. For example, if you Google the words “nba betting system†you will see other advertisers offering the EXACT same product that we were offering and yet Google has allowed them to be listed. This you can see is obviously not fair. So, we tried to bring it to their attention via telephone and email, as well as talking to higher ups at Google several times, and we get the same answer every time, “we will look into it and if they are in violation of our policies we will remove themâ€. And yet the other advertisers are continued to be allowed to advertise. And please, don’t misunderstand us, these advertisers have ads and websites almost exactly the same as ours, so we know that it has nothing to do with Google’s gambling policies. How is this possible? How are they either allowed by Google to advertise their website or how are they getting around Google’s policies? We have tried all of the suggestions like setting up a new account, changing our keywords and even adding quotes around our keywords, as well as changing our domain and even our physical address and even our credit card numbers. We’ve tried finding out from Google why this is allowed and we always get the run around. Does anyone know why this is happening and what we can do about it? What is it that these other advertisers know about circumventing Google’s keyword and advertising watchdogs? Please excuse us but we are still a little bit unfamiliar with how we get answers from forums. A personal email at: lapi7@usa.com would be even more appreciated with much thanks. Also, can anyone tell me what is this difference between Google Ad Words and Google Ad Sense…I’m confused. Thank you in advance for any help that you may be able to offer. Tara
That's odd... I used your keyword and all of these show up: I find it strange that they'd target this but couldn't filter out the URL Keywords? Strange!
That's the whole point of the question. We get "disabled" keywords and are not allowed to advertise the EXACT same program that these people are ALLOWED to be advertising? And it's not just these keywords...it;s many others...and it's basically the same advertisers showing up. We've even brought it to their attention several times...and these guys are still up there... How is this possible? Is Google on the take...should we offer them some side money...LOL
Google AdWords is where you pay to have your ads displayed. AdSense is a service that you can put an ad box on your site and earn money when people click the ads. When you buy (if you could!) AdWords ads, they show up on Google's search results pages, and if you have chosen so, on little AdSense boxes all over the internet. As far as Google's unfairness, I have had endless problems too with disallowed keywords, random ups and downs in ad impressions, etc. On the surface, they just seem to be extravagantly inept and disorganized. But, being Google, they tend to get the benefit of the doubt from me. Meaning, they have something up their sleeve, there's a method to the madness... perhaps they're trying to discourage small-time advertisers, while still taking their money, or...? Who knows. But as time goes on and the problems persist, I tend to think more and more that they are just very poorly run. The good news is that there are other ad networks, which I haven't tried but according to people on this forum are a much better deal, ROI wise. You might want to try something new.
Thanks LongHaul for your insight. The one thing is that we were not what I would consider "small time" advertisers. we had a daily budget of $300. Maybe that's small to Google but it seems to me to be a relatively decent piece of change for them.
And it seems to me that Google should nurture their relationships by people who are willing to give them that much money daily for their services. That's what I find strange and unconscionable. Sorry I can't say much about your specific situation, except that it seems bizarre to me too, but not surprising. Whether or not they know what they're doing, whether they're crazy or crazy like a fox, you might just want to shrug and try another service like Yahoo or MSN. I'll be doing that myself in the next few days, not being able to even get content network impressions out of Google