Help: FTP connection issues

Discussion in 'Site & Server Administration' started by eSpenders.com, Aug 16, 2008.

  1. #1
    ok i just purchased a vps
    and everything was fine
    created 2 accounts and was working on both sites (im a mutli tasker)
    then all of a sudden im blocked
    iv been unable to access ftp from my home network since!
    i still have lxadmin access and the websites show fine
    just can not connect via smartftp , filezilla or fireftp etc from my house:(
    I can connect to the FTP from other wifi networks other than my home network!
    so it looks like the server blocked my ip or something?!
    being i can still connect to my other ftp accounts on other servers from the same home network?!
    i have contacted the host an they can't figure it out?
    I assume it has to have something to do with my home internet / ip oR sumthing ?!

    any one have any solutions for this?
    Please? i need ftp access!
     
    eSpenders.com, Aug 16, 2008 IP
  2. pr0t0n

    pr0t0n Well-Known Member

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    #2
    1. Are you able to change IP address on your home computer? If yes, try changing it and then try to ftp connect... it may do the trick.

    2. Do you have ssh access to your account? If yes, try checking top -c and look for some stuck ftp process there. if there is, then that may be blocking you. You can kill some linux process via kill -9 processPID

    3. Ask your hosting company to restart your ftp server?

    4. Check your firewall and make sure that there isn't something on your end blocking you from accessing that specific ftp server.
     
    pr0t0n, Aug 16, 2008 IP
  3. eSpenders.com

    eSpenders.com Peon

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    #3
    hi thanks for the reply
    its does the same on both my laptop and desktop at home
    and im on my laptop now (at work) and connected to the ftp with no problem!
    so i dont think its my computers ip! but i dont know much about ips networking etc)

    i called my isp and requested a new ip
    (so i should be able to test tomorrow when the ip lease in renewed)
    dont know if that will fix it tho i can only hope!

    so i guess it could also be the hardware firewall on my linksys router
    but its only blocking me from one server??


    as for a the ssh access im not sure this is my 1st vps and im new to lx admin!
    i know i have have a ssh config option in my admin panel?
    any help?
     
    eSpenders.com, Aug 16, 2008 IP
  4. eSpenders.com

    eSpenders.com Peon

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    #4
    STILL NO LUCK
    can any one help me with this???PLEASE

    any clue what it could be?
    ftp is just blocking my home network?
     
    eSpenders.com, Aug 26, 2008 IP
  5. jayshah

    jayshah Peon

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    #5
    Try running this as root SSH:
    iptables -A INPUT -s 11.22.33.44 -j ACCEPT
    Code (markup):
    Replace 11.22.33.44 with your IP address that you can't connect with.

    Jay
     
    jayshah, Aug 26, 2008 IP