As mentioned in the title of this topic, have you tried the last version of Comm100's Live Chat software? You can have a full list of the feature of this free software @ this URL: http://www.comm100.com/livechat/featurelist.aspx It's supported also with mobile platforms including: IOS, Android, BlackBerry, Windows Mobile and Symbian OS. There is also a Desktop application programmed by using Adobe Air. The Live chat homepage is: http://www.comm100.com/livechat