Have my Google Account really been Suspended? Please Help..

Discussion in 'Google AdWords' started by mbaocha, Mar 31, 2009.

  1. #1
    I'm at the learning phase in adword...
    I send the mail bellow to adword a while ago
    "i just set up 2 adword compaign. although, at present they are paused. the first is campaign:Link exchange adgroup:directorylinksubmitter
    the second is campaign name:Campaign #1 adgroup:ixWebhosting
    they both have exactly same keywords. when i query to view the first page extimate for the two, i noticed that there is a great margin of cost difference between the two even in exactly same keyword. the margin is just too much. E.g for keyword "asp net web hosting" first page cost estimate is $0.3 for adgroup: directorylinksubmitter and $6.75 for adgroup:ixwebhosting.
    i'm targeting the same country in both. why this huge discrepancy?
    "

    afterwards, i got this reply from Google ...

    Thank you for your patience. It has come to our attention that your Google
    AdWords accounts do not comply with our terms of service and advertising
    policies. As a result, your accounts have been suspended, and your ads
    will no longer run on Google. As noted in our Terms and Conditions, Google
    reserves the right to terminate advertisements for any reason.


    I wrote them back pleading that i'm sorry for violating there policy. I explained that i was just few days old in to google adword. I didnt get any reply from them. How will i know if my account has really been suspended or not? Can google be mean enough to suspend an account that's few days old even after repeated plea?
     
    mbaocha, Mar 31, 2009 IP
  2. magda

    magda Notable Member

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    #2
    If they've told you it's been suspended, I doubt they're saying it just to tease you.
    They're not being 'mean', they're not your friend, they've made a business decision that you've transgressed the Terms of Sevice.
     
    magda, Mar 31, 2009 IP
  3. googlepwner

    googlepwner Peon

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    #3
    Yeh its usual mass email for suspending.
     
    googlepwner, Mar 31, 2009 IP
  4. BeirutMarketing

    BeirutMarketing Member

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    #4
    Can you create other campaigns and log in to your account still? In that case, there might be something wrong with your ads or landing page, but I dont think your whole account got suspended, otherwise, you shouldnt be able to log in normally.
     
    BeirutMarketing, Mar 31, 2009 IP
  5. ProductMonopoly

    ProductMonopoly Peon

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    #5
    That sucks a lot. You will now have to go through a lot of hassle to get back on Adword's.
     
    ProductMonopoly, Apr 1, 2009 IP