Have I been scammed?

Discussion in 'General Chat' started by sub7, Jul 26, 2009.

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  1. #1
    I received this twice now when I try to get my template from template-help.com.

    [​IMG]
     
    sub7, Jul 26, 2009 IP
  2. getjimmy

    getjimmy Prominent Member

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    #2
    Try submitting a support ticket with your payment details.
     
    getjimmy, Jul 26, 2009 IP
  3. Zirkon Kalti

    Zirkon Kalti Well-Known Member

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    #3
    You can submit a support ticket at http://info.template-help.com/contact_us.html. If you have problem working with the template, you can browse through the help file. I used to buy template from Template Monster and it arrives very quickly after payment.
     
    Zirkon Kalti, Jul 26, 2009 IP
  4. choice

    choice Prominent Member

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    #4
    i could have been a genuine error, submit a ticket and wait for a reply
     
    choice, Jul 26, 2009 IP
  5. sub7

    sub7 Well-Known Member

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    #5
    I spent 7 minutes "First in line" on the phone. The support ticket had one reply asking me for the phone number i already gave then on signing up!

    It's now way over 24 hours later and still no response from them at all.
     
    sub7, Jul 26, 2009 IP
  6. Rodder7

    Rodder7 Active Member

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    #6
    When it comes to companies, I dispute first, and ask questions later.
     
    Rodder7, Jul 26, 2009 IP