I had a blog disabled by Blogspot as it was said to be a spam blog. It clearly wasn't a spam blog, Google had made a mistake. So I contacted the Help service that exists to take up these issues on behalf of these victims of mistaken identity as it were. I could not believe the response. Personal insults, four-letter abuse, you name it. Apparently they were not going to do anything to help because they didn't have to, and I was a "w****r" for even asking. Unbelievable though it may sound this is the honest truth. I promise I am not making this up. Upon further investigation it would appear that this is the standard response from these people, the rule rather than the exception. These people do not actually work for Google, they are volunteers, and it would seem they indulge in this gratituous and completely uncalled-for abuse because they can. It defies belief that Google allows these people to provide a service on its behalf. It reflects appallingly upon the Google service and its corporate brand. I can only assume Google feels it has such a share of the market that it is free to treat customers how it chooses, and that by employing the services of these disgusting people it is in some way emphasising this fact. Has anybody else had a similar experience of the appallingly misnamed Blogspot "Help" service?
something similar happened to one of my friends. He had a blog and they disabled it with no reason. That's why I always use my own hosting when I start a blog.
Yep used it once and found it very unhelpful. Most of the time it doesn't answer the question you need. Instead I use DP forums
I had a few blogs disabled by Google, including a couple of blogs I'd built up to PR 2's. Here's an example about 1 of my blogs: The first time it was disabled, I was able to reach someone in their help service and the blog was restored. But it had dropped to a PR 0. The second time the same blog was disabled over a year later, I made dozens of attempts to contact Google support and never heard back from them. I hope you have better results that I did.
To bad for you, so sad there are misconceptions on judging from this guys and the decisions probably are too quick due to large volume of blogs to investigate..
There are plenty of "horror stories" like this going around on the web about Google's Help Desk. Basically there isn't one because they could care less if your blog or gmail account was deleted. On the positive side: Google's reset process (for example: getting your gmail account back after it was deleted or terminated) is for the most part run automatically by robots/computers. A marketer that I'm subscribed to experienced this and got it back. Amazing story you can read right here: http://www.jonasblog.com/2011/02/my-gmail-account-got-deleted.html