Handling refunds on your eCommerce site!

Discussion in 'eCommerce' started by magiclouie, Sep 16, 2014.

  1. #1
    Hello DP members,

    I highly need your help on this.

    Refund Issues

    For faulty items, I am considering allowing refund or allowing customers to choose items from website.

    If amount of item is lower than that which was previously purchased, which means I have to refund some $, do you have any recommended methods how to go about it?

    Can I manually input the amount at the final check out of the cart, so that customer can pay?

    Or if I need to refund for the difference, can client put through the refund via my payment mode (eg. visa or paypal)?

    Any input you may provide will be highly appreciated.

    Can you recommend other ecommerce system too? I am using woocommerce.

    Thanks,
    Louie Tugas
     
    magiclouie, Sep 16, 2014 IP
  2. Alex Steven

    Alex Steven Greenhorn

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    #2
    List of Ecommerce systems -
    Bigcoomerce
    Joomla
    Magento
    Shopify
    AspDotNetStorefront
    NetSuite SuiteCommerce
    Clarity eCommerce
    Web Shop Manager
    PayStand
    Bitrix Site Manager
    Earth E-Commerce
     
    Alex Steven, Sep 22, 2014 IP