Hey Trax Actually i am from the Sales department (business development) however yes we do our best to reply asap despite hours globally around the world! Typically the account representative is responsible to maintain and to guide their clients so indeed this is an area we have now pushed to ensure our clients are always taken care of...
Hello, I want to report my experience with Gunggo. I was talking with a guy named Daniel and we agreed to sell him traffic for popunders. We worked great for two months and all payments were correct. Aftrer they earned our trust we gave them more publishers. The third month we noticed that they started tamper with the agreed rates. We had agreed at $3.3 CPM and as you will notice from the screenshot the rate is at $2.7. We tried contacting them about the rates but they were ignoring our emails or giving some weired excuses. Nevertheless, they also had the nerve to send the half money. Gunggo phones no matter what time you call is always in voice machine, their accounting is never responding and the guy named Daniel simply dissapeared or on some occasions give some lame excuse. Before that he was replying the same day. We have kept all emails and discussions and can be published for anyone who disbeliefs or rushes to support them. We have removed all popunders now and as far concering us we consider Gunggo a scam network and we decided to go legal on that and also issue a complaint on Internet Crime Schemes for online fraud - we will also try to notify all their advertisers in order to protect future publishers from loosing money.
Hey Jepapel, I see you are spamming with an old post. In any case it would of been much more professional to reach out to your Media Buyer to discuss the following. To date we are running massive pop unders world wide for many publishers who are making a study if anything, consistent pay from Gunggo Perhaps in time we could look at a partnership again!
We tried contacting you numerous times with emails or phones, but no responce so please don't talk about professionalism.
Well Jepapel I'm just saying we could of resolved this perhaps in time we can work together again! have a good one!