I'm an IT Pro with over 20 years experience, and I wrote some technical lab guides for Cisco training. Been a member here for a while but hadn't been back since the new "rules" are in place. I'm looking for logo designs and for tips to promote my website/get more sales for it. Let's hope I can find both of them here Marc
Hi Marc, What it is the name of your website? Not sure if it will be useful for you but, did you think to have a live chat option on your website? so, everytime that someone comes on your site you or your team can try to engage a conversation with the visitor and maybe increase sales. There is some useful information here: http://aremaconnect.co.uk/services/live-chat-support/ Is it something that you think it can be useful?
I see. Do you have a lot of visitors? In relaiton to the live chat you have different options: - find a software that you can answer from your smart phone - display the opening hours where you will be able to answer questions and be online then - outsource it to a contact centre (like mine) I notice that you don't have a a phone number and to e-mail you, users need to go to your blog. Is it an strategy to get more visits on your blog? I think it will provide a stronger image if provide a phone number. We have for example a service where small business can have a shared receptionist. Every call that it is received, it is answered on the name of your company and you receive a message to give a call back or if you are available the call can be transfered. Obviusly you can define some FAQ's so you don't need to answer the basic calls if you prefer and they can take messages for you (type of product interested, etc.)