How bad is it if google trys to crawl crawl your website and it is off line? This is the fifth time in 2 months I have caught my server down. Cool they got it fixed 20 minutes after I emailed them.
Hi intruth, Not cool period that the site went down. Accidents happen, If I were you I'd move to another host. Especially that you (a client) had to notify them the server was down. Do you know how long the site was down prior to you notifying your host? I tried supporting a local hosting co called net river. They had 8x5 support. I realized the folly of my ways when the server started flaking out at 2pm on a Friday before a 4 day weekend. I sent my last email to net river at 7pm on Friday, unfortunately it took me till Sunday afternoon till my site was up on another host- However net river did not mail back on my trouble ticket till Wednesday, so my advice is to move to a more reliable host. I could not afford the down time, and I bet you can't too.