Got BANNED for invalid click activity, I'm NOT a fraud

Discussion in 'AdSense' started by BNix, Jun 26, 2007.

  1. #1
    2 days ago, My adsense account which earned $900 so far (for about 6 months) got banned. This is my only account and I believe that I didn't do anything wrong. I NEVER click on my ads, alter adsense code, encourage others to click, or do anything violated the TOS.

    My site is some kind of service site that get 700 unique visitors daily (According to Google Analytics) about 1500 impression with average 1% CTR (about 20 clicks a day)

    The reason why i'm banned may because, another site administrator uploaded new update file to server. But, some FTP error occured or any reason. It's resulted in uploaded a blank file. And 5 hours after that, adsense banned me.

    I think that Adsense bot track the ads click referral and found a blank page, So they believed that I'm using some trick to generate fraud click. Server logs show me Google bot come to checked the page and banned my account few minute later (Or Immediatly but my server time is differs from Gmail time. Atleast I know that they ban publisher in some country automatically)

    I explain the situation in the appeal, sent them a log but they declined, This is the mail.

    Is everything I can do is nothing ? Thanks a lot, I'm paying $80 monthly for a dedicated server. Thanks again
     
    BNix, Jun 26, 2007 IP
  2. rosiee007

    rosiee007 Notable Member

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    #2
    That's really sad to know. You should try and contact them again unless you hear a non-automated reply from them. Send them you Google Analytics Stats or any other Stats software you are using to show that it is all genuine traffic.
     
    rosiee007, Jun 26, 2007 IP
  3. ThisIsMe

    ThisIsMe Peon

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    #3
    If what you told is true then it only proves that Google's system is far from being trustworthy. It is obvious that Google has a job to do to improve their system.
     
    ThisIsMe, Jun 26, 2007 IP
  4. tsanko

    tsanko Peon

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    #4
    Sorry man. I think that you must send them Google Analytics Stats and explain them the problem again.
     
    tsanko, Jun 26, 2007 IP
  5. TheSyndicate

    TheSyndicate Prominent Member

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    #5
    I do not think google banned you for having a blank page they are smarter then that.
     
    TheSyndicate, Jun 26, 2007 IP
  6. sussane

    sussane Active Member

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    #6
    bad luck my fren..
     
    sussane, Jun 26, 2007 IP
  7. bluearrow

    bluearrow Well-Known Member

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    #7
    Sorry to hear that you lost yr account with yr earnings of $900. Its seems better take the money out , without letting it to pile up in the account. i don't think appeals would work. Time to look for alternatives like kontera.
     
    bluearrow, Jun 26, 2007 IP
  8. alexdale

    alexdale Active Member

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    #8
    theoretically, if you got $900 for 6 months, then would it mean that your earning for the first 5 months was only <$100? then you earned the other $800ish on the 6th month? or maybe what you meant was all-in-all you got $900. is this your first check?

    if that's true, then maybe it's because of the huge spike in earnings. that is, if you're having <1000 hits/day.
     
    alexdale, Jun 27, 2007 IP
  9. djrishi

    djrishi Well-Known Member

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    #9
    That’s really san and unfortunately there aren’t any alternatives as cpc from adbrite/kontera are too low.
     
    djrishi, Jun 27, 2007 IP
  10. ovuh

    ovuh Peon

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    #10
    That's awful, I hope it gets resolved
     
    ovuh, Jun 27, 2007 IP
  11. BNix

    BNix Peon

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    #11
    Thanks for your help, to alexdale, I earn average $150 a month. Thanks
     
    BNix, Jun 27, 2007 IP
  12. CountryBoy

    CountryBoy Prominent Member

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    #12
    That's completely true - if they said they banned you for invalid clicks/impressions you can be pretty sure they're right about that - that's not to say that you are responsible. Most people, even those who profess their innocence, have actually broken the rules so convincing Google that they've got it wrong is a huge challenge. If you've got any evidence that might clear your name make sure you send it to them.

     
    CountryBoy, Jun 27, 2007 IP
  13. Zerosleep

    Zerosleep Established User

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    #13
    You never know when you have done something Wrong, Google knows everything :) and I guess they are right... atleast after the reconfirmation I'm sure that Invalid clicks were found on ur site ads so probably you gotta bear with it :(
     
    Zerosleep, Jun 27, 2007 IP
  14. allout

    allout Prominent Member

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    #14
    I don't think there is much you can do at this point. The email you showed was clear that they will accept no more appeals. If you have more than one person running you site, as you stated, you may want to make sure that they did nothing to participate in invalid clicks. There are times when Google makes mistakes but there are most often legitimate reasons for the ban.

    If you make $150 a month and had $900 in the account, why would you not be receiving checks every month? That is always risky to leave money sitting in there for months. I can not say rather you did something wrong or not, but there sounds like more to the story to me.
     
    allout, Jun 27, 2007 IP
  15. qwestcommunications

    qwestcommunications Notable Member

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    #15
    Sorry to hear this if you were genuinely innocent.
     
    qwestcommunications, Jun 27, 2007 IP
  16. BNix

    BNix Peon

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    #16
    Yes, When I see this mail reconfirming that It's invalid click. I believe that. But I've some doubt that Google ban my account the time their bot checked my site.

    And In my country (Thailand) which got very high volume of fraud publishers. (A Thai guy at Google said this) So I could get banned easily.

    $900 What I mean is, Since I'm participated in Adsense. I recieve check every month and there's about $300 unpaid (in my account)

    Thanks for every post, Do you have any recommendation to alternative ?
    Both CMP and CPC
     
    BNix, Jun 27, 2007 IP
  17. totalmasala

    totalmasala Banned

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    #17
    sorry to hear! its really sad google bans accounts like!
     
    totalmasala, Jun 27, 2007 IP
  18. jacobs8

    jacobs8 Peon

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    #18
    Can you post your URL too?
     
    jacobs8, Jun 27, 2007 IP
  19. pratikgmr

    pratikgmr Active Member

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    #19
    Now go for adbrite or better yet sell text link ads from text-link-ads.com.....
     
    pratikgmr, Jun 27, 2007 IP
  20. Tearabite

    Tearabite Prominent Member

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    #20
    They did not ban you 5 minutes after they found a problem. it is more likely that they found the problem weeks ago, or even months ago..
    Where does your traffic come from?
     
    Tearabite, Jun 27, 2007 IP