Google stops our accounts/campaigns after MILLIONS of dollars spent there

Discussion in 'Google AdWords' started by johnjackinc, Sep 3, 2010.

  1. #1
    Hi Everyone,

    I am hoping to get some kind of help/pointers here as to what is going on.

    We have been running 4 separate google accounts for about a year now. All of them lead to simple landing pages such as www.PennyStocksUniverse.com

    2 of the accounts all of a sudden stopped generating any traffic/impressions at all (did not get any e-mails from google regarding that)

    and 2 of the accounts were stopped because of said low lander quality or something

    All of this happened about 2months ago

    Funny thing though is the competition still has their sites running, and they are very similar to ours such as www.PennyStockAlley.com

    We have spent a fortune (over $3 million) on adwords search content and display networks yet no one at google seems to be able to explain to us why things were shut down, and what must be done in order to get things back online.

    I am hoping that someone here can shed some light on this or make some suggestions regarding what can be done to re-launch.


    The steps we have currently taken and should come into effect in october are as follows: brand new websites with a lot of content (a lot of browsable tabs etc), less agressive front page, new google accounts using new credit cards, address etc,
    new hosting provider (new ips, new domains) for the new accounts/sites

    Any help would be greatly appreciated
     
    johnjackinc, Sep 3, 2010 IP
  2. cyberkimx

    cyberkimx Greenhorn

    Messages:
    14
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    11
    #2
    Recently, a lot of people include me have the same problem. Google has suspended people who have multi-accounts, if you run your ads or similar ads with similar kw in two different accounts, your ads in one of your accounts will be stopped, if you start a new campaign even using a new domain in that account, it will not has any impression like your case.
     
    cyberkimx, Sep 4, 2010 IP
  3. johnjackinc

    johnjackinc Peon

    Messages:
    3
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #3
    so you think it has to do with the fact that it's multi account?

    Not that the websites we were using were only landers with 1-page?
     
    johnjackinc, Sep 4, 2010 IP
  4. chicky01

    chicky01 Active Member

    Messages:
    97
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    63
    #4
    Dear webmaster
    Google is always help there clients, he is like big bro to every user.
    But if they catch your adds as a spam than it is always a shuuter close at your end.
    You don't have to do like old days just make infinite adds and add them in queue.Google review all add group 2 days a weak and if they find your adds in the way of other competitors or spam, than they can slap you like they have done in your case.
    if you are facing a big loos than again make a call to Google adsense and they refund what you have loos but in regards to that you cannot run that campaign again for sure.
    next time keep in mind that you cannot make Google a fool just work according to Google guidelines.
    thanks
     
    chicky01, Sep 4, 2010 IP
  5. johnjackinc

    johnjackinc Peon

    Messages:
    3
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #5
    yes for sure i want to respect google's guidelines, however they are not being clear to me as to what I am doing wrong (or did wrong in the past). If i could get some clarity on that I would be able to fix whatever it is they want me to fix
     
    johnjackinc, Sep 4, 2010 IP
  6. Lucid Web Marketing

    Lucid Web Marketing Well-Known Member

    Messages:
    2,012
    Likes Received:
    41
    Best Answers:
    0
    Trophy Points:
    140
    #6
    Always amazes me that people use a service without reading the rules.

    If I understand you correctly, you are running four accounts, going to four different sites, all having to do with investing in penny stocks. That is a flagrant breach of the TOS and am not surprised you have been found out and banned. There is nothing that can be done. You will never again be able to advertise on Google, at the very least, it will be very, very hard, virtually impossible.
     
    Lucid Web Marketing, Sep 4, 2010 IP
  7. gotlivechat

    gotlivechat Member

    Messages:
    516
    Likes Received:
    5
    Best Answers:
    0
    Trophy Points:
    35
    #7
    Google only allows 1 account for your business, unless you're an Ad Agency -- then you would use (I think) their MCC. In your case it sounds like TOS violation; and Adwords support will just pretend they don't know what's wrong but trust what Lucid said above...
     
    gotlivechat, Sep 5, 2010 IP
  8. Annel

    Annel Well-Known Member

    Messages:
    148
    Likes Received:
    3
    Best Answers:
    0
    Trophy Points:
    103
    #8
    I agree, google is very sensitive to the TOS violation (what a surprise!) Of cause they don't care about your landing page design...
     
    Annel, Sep 5, 2010 IP
  9. ebiztrendz.com

    ebiztrendz.com Well-Known Member

    Messages:
    668
    Likes Received:
    8
    Best Answers:
    0
    Trophy Points:
    128
    #9
    You were running the ads from 4 different a/c. Its strange to know that a single a/c for a single website doesn't fulfill your need. second, You can owe a adwords a/c from any user to advertise your website. I know its against the Google T&C. but try it. Their are many other illegal things are running apart from this one.
     
    ebiztrendz.com, Sep 5, 2010 IP
  10. gotlivechat

    gotlivechat Member

    Messages:
    516
    Likes Received:
    5
    Best Answers:
    0
    Trophy Points:
    35
    #10
    I'm not saying that the OP was doing this, but many biz's try to have multiple adwords accounts, with multiple domains/websites *all selling the same product/service*. Think about it; you could set up 10 domains/websites, 10 adwords accounts, then you'd have the market cornered because you'd own most (if not all) of the adwords ads during any given customer search on Google :)
     
    gotlivechat, Sep 5, 2010 IP
  11. MoreMakeMoney.com

    MoreMakeMoney.com Peon

    Messages:
    6
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #11
    If you have multi-accounts, never email their support team because once they detected you have more than one account, they will ban your user name, my friend was banned before.
     
    MoreMakeMoney.com, Sep 6, 2010 IP
  12. brad91

    brad91 Peon

    Messages:
    14
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #12
    Similar issue here. Luckily I didn't fork over nearly as much cash as you. I only had one account and did everything I could to adhere to the TOS. Several emails were sent to the goog with the only reply being see TOS section whatever. Clearly made no sense what they meant. I took it as a blessing not to be able to advertise there. Now I get as much, but better traffic from other sources. Never rely on one source for anything.
     
    brad91, Sep 20, 2010 IP
  13. digitific

    digitific Peon

    Messages:
    11
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #13
    Hi,

    I think I can solve your issue. There is a way.
    You need to communicate me on my email. Once it's solved we can post on this forum
    my email address is gauravsinghal @ gmail . com

    If interested do write..


    Gaurav Singhal
    Search Marketing Specialist
     
    digitific, Sep 21, 2010 IP
  14. Tomesch

    Tomesch Member

    Messages:
    151
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    30
    #14
    Google + Multi-account really isn't the safe way to go, they got so many ways to catch you I wouldn't even try to cheat them
     
    Tomesch, Sep 21, 2010 IP
  15. davidalpha1

    davidalpha1 Peon

    Messages:
    4
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #15
    Google don`t care what you spend. How bout there beta test were they let 1 person on the page occupy there phone number next to the subject title line....Not only can no one else populate this area...but they get a phone number...more space for the same price.....how can this be a test...of course the advertiser with this huge advantage will do better. Sometimes I wonder.
     
    davidalpha1, Sep 25, 2010 IP
  16. PPC-Coach

    PPC-Coach Active Member

    Messages:
    1,450
    Likes Received:
    23
    Best Answers:
    0
    Trophy Points:
    90
    #16
    If you did have multiple accounts going to the same backend product, then they caught you and banned you. Like was said above, they do not want people dominating their ads that way.

    I could also see them labelling your site as "get rich quick" which seems to be their latest round of bannings.

    The site you said is still up, probably won't be for much longer.
     
    PPC-Coach, Sep 25, 2010 IP
  17. psharma

    psharma Prominent Member

    Messages:
    1,955
    Likes Received:
    85
    Best Answers:
    4
    Trophy Points:
    345
    #17
    I agree to him, and you will not even know that your account is suspended. When you will call google support, they will tell you the fact.
     
    psharma, Sep 25, 2010 IP
  18. srinivasmbbs

    srinivasmbbs Peon

    Messages:
    94
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    0
    #18
    Google suspends multiple account holders as it violates TOS.
    Landing page quality is important. But google doesn't monitor all sites but once they find it they suspend your sites.
    To get back and resolving it would be one hell of a job.

    Open a topic in adsense support forum, try to get them on phone. Send a mail . That's all you can do..
     
    srinivasmbbs, Sep 26, 2010 IP