Hello - I have two retargeting ads setup. I did this my going ino my adwords account > control panel > audiences > setting up new audiences. I have added the tracking code to the footer of my shopping cart page. I setup new ads and applied these audience groups to my ads. I have collected users in each ad and I can see this in my google adwords account. I have 5800 users in one ad and 4000 in the other. How can I see if my ads are working? I have no impressions and no clicks. Are there any tutorials out there to maybe assist me so I can see if I have everything setup correctly? Thanks simacaj
I am actually facing the same problem. I have a couple of retargeting lists of around 6000 people but my ads are not displaying... I can't figure out why. They told me that the remarketing lists were too small... but I dont get it cause if there are 6000 users the ads should have been shown to at least a few of them...
I experienced the same for 10,000 users: 0 impressions. Moreover, I defined an audience of non-converting users, i.e. the ones who visited my site but didn't convert. It's a "custom combination" of 2 "remarketing lists": one of them is based on the remarketing code, and the other on conversion tracking code. This turned out to trigger a major bug which hurt my entire content/display traffic very badly: the conversion tracking got messed up, counted 60% more conversions. The effect occured on all the content campaigns in the account. After emailing about this with Google for more than a month they admitted that the remarketing code might influence the conversion tracking code. At first they claimed these 2 codes are not related to each other. I'm quite convinced they have a bug in their remarketing system. Have anyone experienced this kind of bug?
I experienced the same for 10,000 users: 0 impressions. Moreover, I defined an audience of non-converting users, i.e. the ones who visited my site but didn't convert. It's a "custom combination" of 2 "remarketing lists": one of them is based on the remarketing code, and the other on conversion tracking code. This turned out to trigger a major bug which hurt my entire content/display traffic very badly: the conversion tracking got messed up, counted 60% more conversions. The effect occured on all the content campaigns in the account. After emailing about this with Google for more than a month they admitted that the remarketing code might influence the conversion tracking code. At first they claimed these 2 codes are not related to each other. I'm quite convinced they have a bug in their remarketing system. Have anyone experienced this kind of bug?