I have 2 domains that are totally screwed, and reinclusion requests seem to fall on deaf ears.. I finally bit the bullet this morning and just registered a new domain name.. I'm going to move the content over to the new domain, start the backlink building process all over again, and hope for the best. (And I'll probably use the old domain for a blog or something, since it has good PR, just screwed up supplemental results and other issues),
Reinclusion is an ask and forget sort of thing. Good luck with your new domain. and i dont know the email address, the way of reinclusion changed since when i started this thread =] Now you do it through sitemaps