Usually I had a check from Google Adsense every month, but since September 2007, I am not receiving any check from them. My account shows check amount and issue date but they are not reaching me at all. I have applied to Google in November to cancel the check and reissue the same but all I received a system generated reply. I have also posted at Adsense group, mail to support but no reply yet. I am totally amused that till today I have 4 check worth $1200 issued but none of them reaching me at all. I have tried every possible thing but no reply yet. Can any one help! Thanks in advance.
First of all, switch to Secure delivery so that further checks do not get lost. Secondly, keep trying to contact them using the form. Thats the only way.
If you can (I'm not sure which countries can have this option) change to having the payments made straight to your bank account. It should reach you no problems then... presumably.
Thanks for your replies. I have not seen any payment option directly to bank. May be it is not available. I will keep contacting them if this is the only option. I am really surprised if Google doesn't listen to complains. I am not sure if I receive future payments, even if I opt for secure delivery. In case a check is misplaced it is very hard to get those canceled and reissue a new check. I have now applied for 4 times and yet to receive any reply. This is frustrating me a lot.
With that amount of money, why didn't you opt for Secure Delivery (DHL) in the first place? No ofense, but that was really stupid.
You are right! I should have opted for secured delivery. Actually I have ignored the option and never checked back. it happens. Now I have opted for same. But I am still amused, why Google doesnt have any strong support for payment issues? there are plenty of people like me who suffer a lot. This is really embarrassing to followup for payments and you receive a system generated reply.