When I got my payment for last month it was only a 2 percent of what it was supposed to be! They had completely messed up the exchange rate to my local currency. Has this happened to anyone else?
Same happened to me. This is an email I've got from Google just yesterday: Hello, We wish to inform you that the exchange rate used for your April payment was incorrect. We're working hard to investigate this error and will update you once we have additional details on how we intend to resolve the issue. If you normally receive communication for us in a language other than English, we will provide additional information in your preferred language next week. We apologize for the inconvenience and appreciate your patience. Sincerely, The Google AdSense Team I realized the error, because my payment was quite smaller than it should be. Conversion rate they used for Canadian Dollar was 0.884 : 1, rather than usual 1.160 : 1. Anyhow, I wonder how did this happen. They didn't informed me on an intended resolution yet. Joe
2 percent? !!!! What country are you in? They reversed the exchange rate on Canadian accounts for a loss of approx 20% (got 80%).
They reversed the currency rates, which is nice for currencies such as Euro, but horrible for people like me who receive our payments in SEK (Sweden), where the exchange rate was calculated on 1:0.133 instead of 7.40:1.
I am in sweden and there is currently 7,6 Swedish crowns on each dollar. It look liked they had divided instead of multiply so I got $477 / 7,6 = 62 kr instad of $477 *7,6 = 3600 kr I allso got this letter. Do you think they will compensate us in any way for our sufferings?
Same thing happened to me today, the money was entered on my bank account for March should have been approx. 2000 kr (338$) but I only got 56 kr (9$)!!! Didn't get any mail from google though! This is very bad I have of course written to google right away, hope they will get back very soon and send the money quickly.