Google Analytics Q&A - Ask me anything

Discussion in 'Google Analytics' started by kingofthewiki, Jan 23, 2015.

  1. Agent000

    Agent000 Prominent Member

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    #21
    You are obviously no Google Analytics expert. I am not misreading the report. I know exactly what it says.
     
    Agent000, Mar 18, 2015 IP
  2. kingofthewiki

    kingofthewiki Greenhorn

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    #22
    Cool. Thanks for your opinion.

    Why don't use another analytics tool instead of complaining about GA

     
    kingofthewiki, Mar 19, 2015 IP
  3. John Karanja

    John Karanja Peon

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    #23
    Hi,
    I am running a Content Experiment between the original (/First-aid-kit-sales/) and variation 1 (/first-aid-kit-sales-v1/). The two images attached represent the same time period. As image 2 shows, the original has registered conversions while the variation 1 has registered zero conversions after 128 sessions. Image 1 shows (reporting>conversions>goals>reverse goal path) that there has been some conversions due variation 1. I also personally know they have been conversions due to variation 1. Why are there no conversions indicated for variation 1 in the content experiment? Where am I going wrong?
    Warm regards,

    John Karanja
     

    Attached Files:

    John Karanja, Apr 3, 2015 IP
  4. kingofthewiki

    kingofthewiki Greenhorn

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    #24
    There is something wrong with your conversion setup. How are your goals setup (what/how/where are they collecting the data from?). I cant really give you a specific answer without more details.


     
    kingofthewiki, Apr 3, 2015 IP
  5. John Karanja

    John Karanja Peon

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    #25
    Hi,

    Thanks for your fast response.

    Please note:

    1. Goal Setup - Kindly see attachment Image 3 Goal Setup.
    2. I have tested the Goal Conversions using Real-Time>Conversions and everything is works fine
    3. As you saw earlier, in Image 1 - Conversions>Goals is working well
    4. The working code is validated

    I think these four points show we are collecting Goal Conversion data correctly.

    Kindly point out where there could be something wrong with the conversion setup.
     

    Attached Files:

    John Karanja, Apr 3, 2015 IP
  6. John Karanja

    John Karanja Peon

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    #26
    Hi,

    Please look at Image 4 -- the experiment sessions to both the original and the variation 1 are clearly shown as 53 and 77 respectively. The other metrics such as pages/sessions avg. session duration bounce rate and % new sessions are also shown. But in Image 2 no Goal Conversions.



    Thanks
     
    John Karanja, Apr 3, 2015 IP
  7. kingofthewiki

    kingofthewiki Greenhorn

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    #27
    Are you sure that when you submit a conversion both the OG & variation pages send to the same thank you page URL?

     
    kingofthewiki, Apr 3, 2015 IP
  8. John Karanja

    John Karanja Peon

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    #28
    Hi,


    Thanks, again, for your very fast response.


    a) I type in www.alsco.com.au/first-aid-kit-sales/ (i.e. the original page) and enter details in the “Get a Quick Quote” and click “Contact Us Now”, I am redirected to www.alsco.com.au/first-aid-sales-thank-you/

    b) I type in www.alsco.com.au/first-aid-kit-sales-v1/ (i.e. the variation page) and enter details in the “Get a Quick Quote” and click “Contact Us Now”, I am redirected to www.alsco.com.au/first-aid-sales-thank-you/


    You may want to repeat that just to be double sure.


    Warm regards,



    John Karanja
     
    John Karanja, Apr 4, 2015 IP
  9. kingofthewiki

    kingofthewiki Greenhorn

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    #29
    That looks fine to me! Send me a screenshot of how your goal is setup!

     
    kingofthewiki, Apr 5, 2015 IP
  10. John Karanja

    John Karanja Peon

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    #30
    Hi, Please find attached the Goal set up.
     

    Attached Files:

    John Karanja, Apr 5, 2015 IP
  11. kingofthewiki

    kingofthewiki Greenhorn

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    #31
    From what I see - you have both the goal and final conversion pages setup correctly.

    I PM'd you with my details. Thanks

     
    kingofthewiki, Apr 6, 2015 IP
  12. John Karanja

    John Karanja Peon

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    #32
    Hi, Thanks for your continued assistance & patience.
    I am sorry I am new. PM'd means?
     
    John Karanja, Apr 6, 2015 IP
  13. PoPSiCLe

    PoPSiCLe Illustrious Member

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    #33
    PM means "Personal message" - they'll show up as a counter on "inbox" in the upper-right corner of the website, next to "alerts".
     
    PoPSiCLe, Apr 7, 2015 IP
  14. Feb S

    Feb S Peon

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    #34
    Hi,

    Thank you for offering us your help. I really appreciate this. I do have a question for you.

    I am looking at the Previous Page Path for my webpages and you can find Previous Page Path in the following reports:
    A) Behavior --> All Pages --> Navigation Summary
    B) Behavior --> All Pages --> Explorer

    For Report A, I set the Current Selection to let's say, Homepage.html. And for the Previous Page Path, in the Field Box, I put let's say Contact-us.html.
    For Report B, I added a Secondary Dimension (Previous Page Path) and applied Advanced Filters i.e. Page = Homepage.html and Previous Page Path = Contact-us.html.

    Now, the Numbers of Pageviews found in Report A and Report B are different. Why is this so? Which one can I trust?
    I am trying to find how much traffic went into Homepage.html from Contact-us.html as the Previous Page.

    Thank you so much and I'm looking forward to hearing back from you.
     
    Feb S, Apr 7, 2015 IP
  15. kingofthewiki

    kingofthewiki Greenhorn

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    #35
    Thanks - I thought it meant private message ;-)

    Hello - no problem :)

    What I would do;
    You should find your page in the explorer menu (Behavior --> All Pages --> Explorer). Type your page in the filter box (contact.html) -> click on it -> use navigation summary to find where people went!

    You should look at unique page views!

     
    kingofthewiki, Apr 7, 2015 IP
  16. Feb S

    Feb S Peon

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    #36
    Hi, sorry I think I didn't make it clear enough. What I was trying to do was to look at the flow of traffic coming into the Homepage.html from Contact-us.html. It's a very specific flow. So, from Contact-us.html, then Homepage.html. It's like looking at a small subset of the Behavior Flow Report, in a way. Yes, Report B I mentioned above (Behavior --> All Pages --> Explorer) allows me to view the Unique Pageviews as well. And I also added Previous Page Path as a Secondary Dimension because I was interested in looking at traffic coming into Homepage.html from Contact-us.html (the way I did this was by setting up an Advanced Filter and set Secondary Dimension - Previous Page Path as Contact-us.html). I was able to look at both Pageviews and Unique Pageviews, but comparing the numbers against the Pageviews from Report A I mentioned earlier (Behavior --> All Pages --> Navigation Summary), they are different. Same Metrics (Pageviews) but different Numbers.
     
    Feb S, Apr 7, 2015 IP
  17. PoPSiCLe

    PoPSiCLe Illustrious Member

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    #37
    private, personal - same meaning, just different wording - it can mean both :)
     
    PoPSiCLe, Apr 7, 2015 IP
  18. kingofthewiki

    kingofthewiki Greenhorn

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    #38
    Got it! The numbers are going to be different due to multiple reasons.

    #1
    The two methods you used PRESENT the information differently. When you use the filter box and put in a URL, make sure you put in the exact URL you want the data for. Some URL change dynamically or users type them in directly. For example: When you filter results for contact.html, you will only get results for that specific page. However, people could be going to contact.html/ (with slash), which count different pageview.

    #2
    Sampling of the data can skew the percentages/numbers in the different views. Always look at percentages rather than solid numbers to get more insights on your data.

    If you want to effectively measure this more accurately. I would suggest you create a goal and use the funnel option with a required entrance point (which would be the contact page url).

    Incase you don't want to create a goal! For this type of research. You should trust the navigation summary rather than the B method you used.

     
    kingofthewiki, Apr 8, 2015 IP
  19. Jack Gray

    Jack Gray Peon

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    #39
    I am trying to track hit numbers for downloading PDF files but I'm having no success.



    I'm using Analytics.js with the following in the <head> of each page:

    <script>

    (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){

    (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),

    m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)

    })(window,document,'script','//www.google-analytics.com/analytics.js','ga');



    ga('create', 'UA-24077462-1', 'auto');

    ga('send', 'pageview');



    </script>



    At each download link I have the following code:

    <a href="pdf/CCC2015AdPricingWEBinteractive2.pdf" target="_blank" onClick="ga('send','event',{eventCategory:'PDF',eventAction:'Download',eventLabel:'Spring Special pdf});">here</a>



    I then test by clicking on the live link 2-3 times. The next day I check to see if any events are recorded in Google Analytics and I see none. I am looking under Behavior=>Events=>Overview AND Top Events AND Pages and I see no events recorded.



    What could I be doing wrong? I am hoping that another set of eyes will pick up on some error.
     
    Jack Gray, Apr 15, 2015 IP
  20. Jack Gray

    Jack Gray Peon

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    #40
    I am trying to track hit numbers for downloading PDF files but I'm having no success.



    I'm using Analytics.js with the following in the <head> of each page:

    <script>

    (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){

    (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),

    m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)

    })(window,document,'script','//www.google-analytics.com/analytics.js','ga');



    ga('create', 'UA-24077462-1', 'auto');

    ga('send', 'pageview');



    </script>



    At each download link I have the following code:

    <a href="pdf/CCC2015AdPricingWEBinteractive2.pdf" target="_blank" onClick="ga('send','event',{eventCategory:'PDF',eventAction:'Download',eventLabel:'Spring Special pdf});">here</a>



    I then test by clicking on the live link 2-3 times. The next day I check to see if any events are recorded in Google Analytics and I see none. I am looking under Behavior=>Events=>Overview AND Top Events AND Pages and I see no events recorded.



    What could I be doing wrong? I'm hoping that another set of eyes can pick up on an error.
     
    Jack Gray, Apr 15, 2015 IP